Majoituspaikan vastaus: Dear Valued Guest Thank you for sharing your experience! We're delighted to hear your concerns were put to rest and that you enjoyed your stay. It’s wonderful to know you appreciated the cozy room, stunning tea mountain surroundings, and attentive service. We hope to welcome you back for another relaxing getaway!Warm RegardsGeneral Manager Heritance Tea Factory
Vieraskäyttäjä
Executive-kerroksen Deluxe-huone
Majoittunut 1. 2025
Pariskunnat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.2.2025
酒店優秀,服務到位
Käännä
Vieraskäyttäjä
Superior king -huone
Majoittunut 12. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.2.2025
ホテルの雰囲気もスタッフのサービスも部屋もレストランも最高でした。
Käännä
JohnyAppleseed
Superior king -huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.2.2025
Quiet location in the middle of a tea plantation about 30 minutes drive from Nuwara Eliya.
Hotel had an age old charm retaining many of its colonial era features.
Carpeted and so mostly quiet at night apart from the occasional creaking with guests coming and going.
Good wifi and water supply.
We needed to use the heater at night but a comfy nights sleep otherwise with blackout curtains. Thank you Patmanathan for keeping our room clean and stocked up.
The grounds are well maintained and they have a lovely small garden.
They have tea tasting, nature walks, Horton Park guided walks as options for those interested.
The Spa had good options too and is very reasonably priced.
Highly recommended if you are staying in the area.
Käännä
LOK_CHEN
Superior king -huone
Majoittunut 11. 2024
Pariskunnat
8 arvostelu
3.5/5
Lähetetty 5.2.2025
房間走兩步路感覺像地震,床墊很差
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for your feedback. We sincerely apologize for the discomfort you experienced during your stay. Your comment regarding the mattress will be addressed with our team to ensure improvements are made. We hope to have the opportunity to provide you with a more comfortable stay in the future.Warm Regards General ManagerHeritance Tea Factory
Majoituspaikan vastaus: Dear Valued Guest Thank you for your continued trust in us! We're so glad to hear that the hotel feels elegant and well-maintained after all these years. It's great to know you had a pleasant dining experience . We appreciate your feedback and hope to welcome you and your friends back soon!Warm Regards General Manager Heritance Tea Factory
Laowai on the Loose
Executive-kerroksen Deluxe-huone
Majoittunut 11. 2024
Pariskunnat
4 arvostelu
4.7/5
Mahtava
Lähetetty 14.1.2025
The Tea Plantation is beautiful, surrounded by fields of tea. It has a lot of charm as a converted tea factory. It has a nice restaurant and bar off the lobby, and a spa in the basement. Its kind of a trek to get get there, but its worth it if you plan to spend a few days in this region. Its also on the way from Kandy to the National Parks in the Southern part of the island, so it makes a good place to stop for a night along the way. The spa was very nice, we had a couples massage there after breakfast. Overall it was a really nice place to spend a night. The weather is a lot cooler than the costal regions, it was a nice change of pace.
Käännä
6/12
Majoituspaikan vastaus: Dear Valued Guest Thank you for your wonderful review! We're delighted to hear that you enjoyed the beauty and charm of our converted tea factory. It's great to know you appreciated the restaurant, bar, and spa facilities, and that you had a relaxing couples massage. We’re glad you found our location convenient for exploring the region and that the cooler weather provided a refreshing change. We hope to welcome you back for another lovely stay!Warm Regards General Manager Heritance Tea Factory
Bubbles123
Superior king -huone
Majoittunut 12. 2024
Pariskunnat
3 arvostelu
4.5/5
Mahtava
Lähetetty 9.1.2025
We loved our stay at the heritage tea factory, it was very historical and a real experience in a tea plantation. We enjoyed the selection at breakfast and dinner as choose to go half board. I think it’s lovely the factory has been converted into a hotel. Note it is up the tea plantation and therefore is uphill and isolated from the main town. It’s nice the rooms are still very traditional, although the bathrooms feel a bit dated. They also turn on the old factory generator in the evening to give an authentic experience to how the factory run.
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay at the Heritage Tea Factory and appreciated the unique experience of being in a tea plantation. It's great to know you liked the half-board meal options and the traditional charm of the rooms. We appreciate your feedback about the bathrooms and will take it into consideration. We're glad you enjoyed the authentic atmosphere created by the old factory generator. We hope to welcome you back for another memorable stay!Warm Regards General Manager Heritance Tea Factory
Majoituspaikan vastaus: Dear Valued Guest Thank you for your wonderful review! We're delighted to hear that you enjoyed our historic hotel and attentive staff. We're sorry the weather didn't cooperate, but we're glad you loved the buffet and had a variety of options to try. We look forward to welcoming you back for another visit!Warm Regards General Manager Heritance Tea Factory
Majoituspaikan vastaus: Dear Valued Guest Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with your experience. we believe that we followed all standard procedures and addressed the requests made during your stay. We strive to provide the best service and a unique experience for all our guests.Warm Regards General Manager Heritance Tea Factory
Vieraskäyttäjä
Superior king -huone
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
4.5/5
Mahtava
Lähetetty 23.12.2024
I really enjoy the time spent in the hotel. The service is excellent and Mountain View is so good! Food is nice as well.
But, the location is not that convenient + bathroom isn’t so ideal .
In general, it worth the price and time. 👏will recommend it to others
Käännä
Аnna Nasonova
Superior kahden hengen huone
Majoittunut 10. 2024
Pariskunnat
7 arvostelu
3.7/5
Lähetetty 19.11.2024
+ Интересная концепция отеля, в старой чайной фабрике. Хороший завтрак ( каша, круасаны, сыр, фрукты, блинчики). Предлагаются интересные развлечения : сбор чая в сари, английское чаепитие, дегустация чая. Все услуги платные.
- Отель называет себя пятизвездочным, но ни тапок ни халатов, ни зубных наборов в номере нет. Холодильник тоже пустой. Вся мебель очень уставшая, особенно сантехника в ванной комнате. У нас в номере не переключился душевой кран, и приходилось набирать ванну из душевой лейки.
Будьте готовы, что на ужине к счету вас добавят 10% чаевых и 18% НДС.
Käännä
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Perhe
23 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.11.2024
環境很美就是 但是路很難走
Käännä
Majoituspaikan vastaus: Dear Valued Guest Thank you for your feedback! We're happy to hear you enjoyed the beautiful environment. We appreciate your comments on the road and will work on making it more accessible for future guests.Warm Regards General Manager Heritance Tea Factory
Majoituspaikan vastaus: Dear Valued Guest Thank you for your insightful review! We’re delighted to hear you enjoyed the stunning location and the impressive historical elevator. It’s great that you experienced our half-board option; we appreciate your feedback on the dinner buffet. We also recommend arranging a chartered car for a smoother journey to the tea mountain. We hope to see you again for another memorable stay!Warm Regards General Manager Heritance Tea Factory