Kananaskis Mountain Lodge, Autograph Collection arvostelua

I took my family there and we had wonderful time , friendly and very accommodating stuff

酒店地理環境很僻靜，但是酒店的服務真的值得提高，辦理入住時候酒店的行李員也沒看到，我們自己拖着幾個大箱子進房間。前台辦理完入住流程起碼的酒店設施介紹也沒有，沒有告知酒店早餐用餐地點，用餐時間等。第二天早上我們自己去用餐時候才發現需要出示餐券，前一天前台連餐券都沒有給。另外酒店內的室內泳池，更衣櫃不能使用，游完泳發現連淋浴頭也全部不能使用。如果是故障不可能所有一起故障，不知道酒店出於什麼理由不提供使用，要讓住客這麼尷尬的穿着浴袍經過酒店大堂回到房間內去淋浴更衣。

좋았어요~ 비싼거 말고는 다 좋으네요 ㅎㅎ 또 가고싶습니다 가족단위로 오면 좋을꺼예요 스모어 수영장 다 갖춰있구요 공사중이라 내년에 오면 더 좋을듯요

It was awesome place especially all workers kindness and professionalism makes me si happy.

預訂的雙床房，雙1.8m，一站式酒店，有購物有運動商店，有棋牌酒吧spa，户外運動，可以託管小朋友。 最令人期待的是水上樂園，寶貝和一羣本地小朋友玩的歡聲笑語。 酒店服務很好，由於送的早餐出行太早，沒有享用，聯繫前台折現了70加幣，吃了一頓美味大餐。 總之，非常好的親子向酒店，自駕banff非常好的選擇

When we arrived the front desk didnt acknowledged TRIP.com because they said u guys were a 3rd party app. But in fact we already paid TRIP.com already and has been charged to our card. They charged me again an authorization of $600 when i got to the hotel