Lyannie Arzaj
14. helmikuuta 2025
We arrived earlier at the Resort around 1.30pm and the front office is already aware about us. They asked us to wait until 3pm. We patiently wait at the dining area. Around 3pm, we saw that the Resort’s staff was entertained other client whom came late than us. We are only able to take our key room at 3pm after many times asking for it.
While in the room, the cleanliness was not meet our expectations. The cleaner did not vacuum thus they just mop the floor which had left a smelly odour.
The toilet condition also was not in good condition whereby there were leaking and loose water tap.
The pillow case also had a stain (as per picture).
The cost of using bbq pit also was too expensive, RM100 for build in bbq pit and RM200 for portable bbq pit.
While the pool, quite okay for kids.
Käännä