Montagne Residence

Montagne Residence arvostelua

Montagne Residence

National Road#3, Kampong Bay Cherng, Krong, Kampot, Kampot Province, 07453, CambodiaNäytä hotellin tiedot
Montagne Residence
Montagne ResidenceMontagne ResidenceMontagne Residence
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4/5
Erittäin hyvä
42 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet4.0
Palvelu3.9
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(42)
Positiiviset arviot(36)
Arvostelut valokuvien/videon kera(10)
Mahtava yöpyminen!(8)
Ystävällinen isäntä(5)
Kielteisiä arvosteluja(6)
BanhZong
King-sviitti - Puutarhanäköala
Majoittunut 2. 2025
Muu
4 arvostelu
3.0/5
Lähetetty 9.3.2025
Service still has limited, they need to train more.
Käännä
Vieraskäyttäjä
King-sviitti - Puutarhanäköala
Majoittunut 11. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
Cleanliness
Käännä
6908
King-sviitti - Puutarhanäköala
Majoittunut 10. 2024
Pariskunnat
41 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
Tuyêt voi
Käännä
Tangbuchixiaojie。🍭
King-sviitti - Puutarhanäköala
Majoittunut 12. 2024
Pariskunnat
5 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 7.1.2025
酒店環境很美,真的很好睡覺,是適合放鬆的地方。唯一不足的就是房間裏的螞蟻和小蟲子有點多,希望改進。
Käännä
Yin Manith
King-sviitti - Puutarhanäköala
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
3.0/5
Lähetetty 17.11.2024
Nice stay but room different from booking
Käännä
Vibol
King-sviitti - Puutarhanäköala
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
2.5/5
Lähetetty 9.6.2024
The room quite old and very bad on breakfast not even have a proper cup of coffee. In overall, I have experienced a bad hospitality from this hotel.
Käännä
Majoituspaikan vastaus: Dear Vibol,Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize that your stay fell short of expectations, particularly regarding the room condition and breakfast options. We understand your frustration with the older room and the lack of a proper cup of coffee at breakfast. We are constantly working on improvements, and your feedback helps us identify areas where we can do better. Regarding the rooms, we are in the process of [explain any renovation plans, or offer details on well-maintained rooms if applicable]. For breakfast, we are reviewing our menu to ensure it includes a wider variety of hot beverage options, including a selection of high-quality coffee.We value your feedback on hospitality, and we apologize if you felt it wasn't up to par. We strive to provide a welcoming and comfortable environment for all our guests. We would appreciate the opportunity to discuss your experience in more detail. Please feel free to contact me directlyThank you again for your feedback. We hope to have the chance to serve you again in the future, with a significantly improved experience.Sincerely,Jimmy C.General Manager
Sreytoch Boeun
King-sviitti - Puutarhanäköala
Majoittunut 3. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.4.2024
good service and beautiful view with a delicious food, also a good location. will visit again
Käännä
Majoituspaikan vastaus: Dear Storm__King___,Wow, a perfect score across the board – that's incredible! Thank you so much for your fantastic review. We're absolutely thrilled that you enjoyed everything about your stay, from the service and beautiful views to the delicious food and convenient location.It means a lot to us that you'd consider visiting us again. We strive to provide an exceptional experience in every aspect, and your feedback lets us know we're achieving that.We look forward to welcoming you back and creating another perfect stay for you in the future!Sincerely,Jimmy C.General Manager
Anonyymi käyttäjä
King-sviitti - Puutarhanäköala
Majoittunut 1. 2024
Pariskunnat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.3.2024
Nice view and breakfast, room is clean yet the swimming pool is a bit small.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your fantastic review! We're absolutely thrilled that you rated our surroundings, amenities, cleanliness, and service with a perfect score! It means a lot to us that you enjoyed the view, breakfast, and clean room.We appreciate your honest feedback about the swimming pool size. We strive to continuously improve our offerings, and your suggestion is valuable to us. We're always exploring ways to enhance the guest experience, and your input will be taken into consideration for future developments.We hope this small aspect didn't detract too much from your overall perfect stay. We'd love to welcome you back again and create another exceptional experience for you!Sincerely,Jimmy C.General Manager
Fong Hwa
King-sviitti - Puutarhanäköala
Majoittunut 1. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.2.2024
Very nice resort, will revisit again👍🏻
Käännä
Majoituspaikan vastaus: Dear Fong Hwa,Thank you for your positive review, Fong Hwa! We're glad you enjoyed your stay and we look forward to welcoming you back in the future. 👍🏻Best Regards,Jimmy C.General Manager
Jansen Taan
King-sviitti - Puutarhanäköala
Majoittunut 12. 2023
Pariskunnat
4 arvostelu
4.5/5
Mahtava
Lähetetty 28.1.2024
They gave us the wrong room. But its fine still a good room.
Käännä
Majoituspaikan vastaus: Dear Jansen Taan,Thank you for your positive review, Jansen! We apologize for the mix-up with your room, but we are glad to hear that you still had a good experience. We hope to see you again soon.Best Regards,Jimmy C.General Manager
So Sokunthea
Perhesviitti - Näkymä uima-altaalle
Majoittunut 12. 2023
Perhe
7 arvostelu
1.7/5
Lähetetty 28.1.2024
The room not clean as I requested, I was change room from family room to the standard room. Due to the bathroom was so bad .
Käännä
Majoituspaikan vastaus: Dear So SokuntheaThank you for taking the time to provide us with your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel.We are truly sorry that the cleanliness of your room did not meet your expectations and that you had to switch from a family room to a standard room. We understand how important it is to have a clean and comfortable space, and we deeply regret that we fell short in this regard.Regarding the condition of the bathroom, we apologize for any discomfort or dissatisfaction caused. Our housekeeping team has been notified about this issue, and they will take immediate action to rectify it. We appreciate you bringing this matter to our attention so that we can address it promptly.Please be assured that we take all guest feedback seriously, as it helps us identify areas where improvements are needed. Rest assured, steps will be taken to prevent similar occurrences in the future.We value your patronage and would like an opportunity to make it up to you. If you plan on staying with us again in the future, please reach out to our front desk staff before your arrival so that we can ensure everything is prepared according to your preferences.Once again, please accept our sincerest apologies for any inconvenience caused. We appreciate your understanding and look forward to serving you better in the future.Warm regards,Jimmy C.General Manager
Keo
King-sviitti - Puutarhanäköala
Majoittunut 12. 2023
Perhe
1 arvostelu
3.7/5
Lähetetty 13.1.2024
The service is good and nice facility but located near the main road which a bit noisy of trucks pass by. The swimming pool should be regularly maintenance and clean.
Käännä
Majoituspaikan vastaus: Dear KeoThank you for your feedback, we appreciate your positive comments on our service and facility. We apologize for any inconvenience caused by the noise from the main road and will make sure to regularly maintain and clean our swimming pool. We hope to see you again soon.Best Regards, Jimmy C.general Manager
Vieraskäyttäjä
King-sviitti - Puutarhanäköala
Majoittunut 11. 2023
Perhe
9 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 4.1.2024
읭?하는 위치에 있는 레지던스지만 푸릇푸릇 작은 마을 같이 꾸며놓았더라구요! 저는 너무 만족했어요! 룸키를 두고와서 두번이나 번거롭게 해드렸는데 친절하게 도와주셨고 아쉬웠던 점은 조식과 풀장 물이었어요!
Käännä
Majoituspaikan vastaus: Dear Valuable Guests,Thank you for taking the time to provide us with your feedback regarding your recent stay at our residence. We appreciate your kind words about the unique decoration that resembles a small village. It is delightful to know that you were satisfied with the overall experience.We apologize for any inconvenience caused by leaving your room key behind twice. Our staff members are always ready to assist and ensure that our guests have a hassle-free stay. We are glad to hear that they were able to help you promptly.However, we regret to learn that breakfast and the pool water did not meet your expectations. Your feedback is valuable to us, and we will definitely take it into consideration as we continuously strive to improve our services. We understand the importance of providing a satisfying dining experience and maintaining clean pool water, and we will work towards addressing these areas.Once again, thank you for sharing your thoughts with us. We hope that despite the shortcomings mentioned, you had an enjoyable stay overall. If there is anything else we can do to further enhance your experience in the future, please do not hesitate to let us know.Warm regards,Jimmy C.General Manager
Serey
King-sviitti - Puutarhanäköala
Majoittunut 10. 2023
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.11.2023
Comfortable clean and cozy
Käännä
Majoituspaikan vastaus: Dear Valuable Guest,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to receive your perfect ratings in all aspects of your stay, from the comfortable and cozy surroundings to the excellent amenities, cleanliness, and service provided by our staff.Your kind words are a testament to our commitment to providing our guests with an exceptional and memorable experience. We are delighted that you found our hotel to be clean, comfortable, and well-equipped with amenities to meet your needs. We also appreciate your recognition of our staff's dedication to providing warm and friendly service.Your satisfaction is our top priority, and we are incredibly grateful that you chose our hotel for your stay. We hope to have the opportunity to welcome you back soon for another perfect experience.Thank you again for your kind review.Sincerely,Jimmy C.General Manager
kim투어happy
Majoittunut 4. 2023
Pariskunnat
10 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 19.7.2023
위치랑 서비스는 좋았으나 모기가 너무많습니다 잠을못잘정도로 그거외에 수영장도 있고 룸이 일층에 있어서 다니기는 편했어요
Käännä
Majoituspaikan vastaus: Dear Jiseop,Thank you for taking the time to share your feedback about our hotel. We appreciate your honesty and we are glad to hear that you found the location and service to be good.We are sorry to hear that you were bothered by the mosquitoes. We are working to improve our pest control measures, and we appreciate your feedback.We are glad that you enjoyed the swimming pool and that you found the room to be on the first floor. We believe that these are both great amenities for our guests.We appreciate your feedback and we are glad that you found our hotel to be a good value. We will continue to work hard to provide our guests with a great experience.Sincerely,Jimmy CGeneral Manager