Victoria Cliff Hotel & Resort

Access to the resort from Thailand is quite difficult. Clearing immigration on Thai and Myanmar sides were lengthy procedures. The crossing from Ranong to Kawthung requires 4 control checks before reaching destination. For old people getting in and out of longtail boats can be quite arduous. Asian guests with children are very noisy. They run in the hallways, slam the doors and speak loudly whatever the time of day and night. It seems parents have no control on their kids behaviour. Buffet for breakfast were well appointed with excellent service. Food quality for dinner was average. We expected better choice and taste. Otherwise the resort is very well located, rooms with balcony well kept with mini-bar well stocked. Sunsets are somptuous. Staff is dedicated to make your stay the best possible.

When I booked I had thought Victoria Cliff would be a sort of intimate family hotel with staff able to organise island trips, it turned out to be a full-fledged (too) sophisticated resort, safe and well engineered concrete building (no charm other than the outstanding view) too much for the western adventurer : everything modern and in working order : aircon, toilet, shower etc. clean swimming pool, clean rooms. The staff at the restaurant and the reception were very friendly and helpful. Ko Saw the marine guide to Horsehoe island was particularly friendly, attentive and professional. However, on the day of my arrival VC had commissioned a third party for my first island trip to happen the next day and which turned out unsatisfactory to say the least, with a rather unpleasant strategy by the Thai boat company to hop me out of the trip. I can not recommend enough the commissioned lady to follow the application of non ASEAN customers more closely. I understood later that the current administration make permissions to non ASEAN citizens too complicated for excursions to happened smoothly within only 36 hours. To make up for this unpleasant mishap the management of VC refunded and compensated me with a free meal and an upgrade on another excursion to their Nyaung Phee branch, although still disappointed the effort was appreciated. .

Great service and staff are so helpful. We went there for my friend birthday party. We got nice dining experience such as food and drink are so yummy. Especially vegetables are so fresh, it's all got from their organic garden. Very Happy at that night.

very nice and so beautiful place in Kawthaung. Very good service. Staff are so friendly. I love that place. I love to drink cocktail and watching sunset view. Going to signature bridge and taking group photo. It was making me memorable. I will come again on future.

Ko Saw Maung Winn Yae Yint thu and another one name is i forget really sorry about that These Three Guys guiding,patience and Friendship are So nice and so satisfied for us hope to see you next time I'm Happy that It was a happy journey Thanks for everything

All the staff was very attentive and the place is very beautiful ! highly recommended, wonderful views, it felt like at home, they helped with the visas and everything was easy and rewarding . The massage spa area was also great and the restaurant too !