Arimakan arvostelua

床单黄漬不整，食物質素差劣，樽装水也没有供应，服務缺乏人手，效率不如人意，找不到再到來的原因

露天私人湯屋超級讚，要選擇頂樓的天空1或天空2的湯屋

早/晚餐都十分豐富，份量充足 因為友善的員工願意幫忙致電預約，才能得到雪上電單車的體驗，十分感謝。

Отель достаточно большой, персонал дружелюбный, в холле пахнет приятно. Номер просторный. Ужин и завтрак приносят в номер. Было вкусно и сытно. Доступно 40 минут приватного онсена, мы выбрали на крыше. Онсен большой, в японском стиле. Необычно видеть огромную световую вывеску в клубах пара. Публичный онсен на этаже B1 имеет белую ванну и плато из горячего камня, рекомендую.

기본적으로 3가지(기본 남녀대욕장+추가 4가지 가족탕중 하나 무료)의 온천탕을 경험 할수 있고 나머지 가족탕 3군데도 추가 요금 2500엔을 내면 이용 가능 하다 가족탕중 2개는 옥상 야외 위에 2개는 1층에 2개중 하나는 파묵칼레 타입 , 석식과 조식은 방에 차려 주었으며 , 다음날 자동차에 쌓인 눈 까지 청소해 주었다. 다만 에어컨 히터가 세게 틀면 너무 시끄러워서 못 자고 약하게 트니 추웠다

I WAS FULLY SATISFIED ON MY STAY TO ARIMAKAN RYOKAN,SERVICE,FOOD, CLEANLINESS WAS ABSOLUTELY PERFECT.PRIVATE ONSEN 7FWAS AMAZING. I ENJOYED IT ALONE FOR 40 MINS.FREE NO CHARGE.AFER I AM DONE WITH MY PRIVATE ONSEN, I SHIFT TO PUBLIC BATH AT B1 .BOTH PRIVATE AND PUBLIC WERE BIG AND SPACIOUS.THE LAST WAS THIER DRIVER RODE ME EARLY IN THE MORNING TO THE NEAREST STATION SO I CAN CATCH MY EARLY SHINKANSEN.FULLY EXCELLENT SERVICE.I WAS OVERWHELMED.THANK YOU SO MUCH , TOKYO SAGAWA CO. 山本アメリタ

包租浴池比較細，2個大浴場都幾好。 距離車站有點遠，但有免費接駁車。 食物質素唔錯，晚餐沒有山形牛，只有早餐有。

溫泉 ，房間，晚餐和早餐也十分滿意， 謝謝各位服務人員！

酒店服務真的極好!!!! 當天突然下暴雪,JR停運, 我比預期到達時間還晚了3-4小時, 快要晚上12點才到達JR站。結果,酒店幫我預留了我們6人的晚餐, 還到JR站等我再用接駁車送我!!!! 到達酒店食飯時, 米飯還是每人即煮的,飯和燒肉都是熱的, 而且甜品還放在雪櫃裡。真的令我十分驚喜! 我非常推薦這間酒店! ホテルのサービスは本当に素晴らしいです!!!! その日は突然の吹雪でJRが運休し、予定より3～4時間遅れてJRの駅に着いたのは12時近くでした。 その結果、ホテルは私たち6人の夕食を予約し、シャトルバスに連れて行ってもらう前にJRの駅で待っていてくれました!暑いし、デザートはまだ冷蔵庫にあります。 本当に嬉しい驚きでした!このホテルを強くお勧めします! The hotel service is really excellent!!!! There was a sudden snowstorm that day and JR was suspended. I arrived 3-4 hours later than expected and arrived at the JR station almost 12pm. As a result, the hotel reserved dinner for the 6 of us, and waited for me at the JR station before taking me to the shuttle bus! It's hot, and the desserts are still in the refrigerator. I was really pleasantly surprised! I highly recommend this hotel!

酒店不錯，房間空間算大，包含的早餐晚餐都很贊。入住的台灣人很多，露天温泉基本給他們的旅行團包場的，普通散客衹能用室內的。有台灣服務生，中文可以溝通。離樹冰的纜車要開車半小時。

Overall the onsen hotel was great. Multiples bath onsen to try. stayed for 2 nights here. Breakfast and dinner served in the room with varieties of local dishes. Negative points mainly due to hotel didn't check the email frequently. emailed to arrange shuttle service from nearest JR station weeks before stay but ended up no reply Nd we have to drag our luggages to the onsen. Breakfast only start after 730am which is too late for traveller who has plan to visit.

We stay here for 2 nights. This ryokan is modern style. Room is very nice and spacious, Onsen is great (both public and private onsen) but the best is outdoor onsen on the rooftop. The dinner is very delicious indeed and they serve lot of different dishes. The staff are great, friendly and very helpful. Highly recomnended for those who enjoy excellent onsen and very delicious food.

館內有非常詳細的中文版住宿、泡湯介紹與說明，無論是周邊景點、商店或是伴手禮介紹都很清楚，如果有問題也可以問旅館內的台灣工作人員，他們都很樂意幫助旅客。 如果懶得出去的話，有馬館也有賣藏王最有名的夾心酥「樹冰羅曼」和上山名產「中條饅頭」，很方便～～ 館內有露天溫泉、家族包廂溫泉可以使用，大浴場部分還有岩盤浴，真的療癒！ 來溫泉旅館除了想泡溫泉之外，也想體驗日本的溫泉料理，有馬館的晚餐跟早餐都很豐富又好吃，而且還有中文的飲料單，點餐超方便！

お風呂が広くて良かったです。 お食事もおいしかったです。 また利用したいです。