Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.2
Mukavuudet9.5
Palvelu9.5
Puhtaus9.5
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Lajitteluperuste:
Kaikki arvostelut(60)
Positiiviset arviot(1049)
Arvostelut valokuvien/videon kera(87)
Ystävällinen henkilökunta(6)
Kielteisiä arvosteluja(20)
Vieraskäyttäjä
Deluxe-huone - Laguuninäkymä
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 13.1.2025
Fantastiskt hotell på alla sätt och vis! Hela faciliteten, från huvudbyggnaden till övriga allmänna utrymmen och rummen. Rummet kändes väldigt lyxigt och det är få gånger som jag har blivit så imponerad.
Personalen inom samtliga områden (hotellvakter, receptionister, väskbärare, restaurang- och barpersonal (Nayoush med flera), städare och poolvakter (Sudiyou, Viraj med flera) var väldigt trevliga och serviceinriktade. All cred verkligen till hela hotellet!
(Det enda lilla förbättringsförslaget jag har, är att man delar upp poolområdet mellan de som vill röka och de som vill ha det rökfritt).
Käännä
Vieraskäyttäjä
Premier-huone - Puutarhanäköala
Majoittunut 7. 2024
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.8.2024
房間寬敞 設施齊全 環境巨美 服務人員各個都很有禮貌,就算不出酒店 也可以帶孩子玩的很開心
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review on Anantara Kalutara! We’re delighted to hear that you enjoyed your stay and appreciated our luxurious amenities, stunning views, and family-friendly environment. We look forward to welcoming you back for another memorable stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Vieraskäyttäjä
Premier-huone - Puutarhanäköala
Majoittunut 6. 2024
Pariskunnat
4 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 9.8.2024
Отдыхали в начале августа. Это не сезон. Пляж есть рядом с отелем, но в нём купаться нельзя! Только можно смотреть на красивый закат сидя на берегу! Все туристические локации ОЧЕНЬ далеко, берите на заметку! Персонал приветливый, все улыбаются. Уборка в комнате 50/50, постель меняют только когда ты скажешь, халаты тоже не обновляют, тапочки одноразовые прилагаются только тоже единожды ( нам ничего не меняли), только надо обязательно сказать. Для меня было странно, что каждый раз, персонал трогал мои вещи, на туалетном столике косметику (и видно что они протерли пыл поверхностно, но всё равно трогали) , либо на диване или кровати, они трогали мои вещи, это отвратительно! Мне приходилось всегда контролировать, не оставила ли я что-то не на своём месте и думать о том, будет ли трогать это персонал! Вещи просто лежат на стуле, они их сложат по своему! Или на диване лежат вещи, они положат их по-другому!!!! И ещё, мы заметили, что вода которая разлита по бутылкам, скорее всего разливается в эти сосуды повторно, потому что стеклянные бутылки все «заюзанные», что подвергается сомнению наполнения (откуда это вода?!). На счет питания, для кого как… Я ела только фрукты/йогурт и яичница, остальное всё безвкусно. Ужин 55$ ( у нас не был включен), вот он своих денег не стоит, всё отвратительно! Кроме лепешек которые они сами делают и фруктов😄 Молодой человек питался местной кухней, они её конечно могут готовить, а привычную еду (европейскую) конечно не очень вкусно готовят. Но а так как рядом не туристическая локация в котором расположен отель, то выбора в ресторанах и кафе - нет. Приходилось отдавать 55$ и есть что есть. Похудели на -3кг за 6 дней 🤪 СПАСИБО! ☺️
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback about Anantara Kalutara! We’re delighted to hear that you enjoyed the location, service, and rooms at our resort. Regarding the beach access, we want to clarify that the beach adjacent to our resort is a public beach, and while we strive to maintain its cleanliness regularly, it can be challenging to control all aspects due to public access. Rest assured, we are committed to providing a pleasant environment for all our guests and are continuously working on ways to enhance the overall experience. We appreciate your understanding and hope to welcome you back for another enjoyable stay at Anantara Kalutara Resort. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Majoituspaikan vastaus: Dear hideshanyanGreetings from Anantara Kalutara Resort! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Nadeeshani. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Nadeeshani will be thrilled to know that he made your stay exceptional.All of us are looking forward to welcoming you back soon.Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Majoituspaikan vastaus: Dear Guest UserThank you so much for taking the time out to write about your amazing experience in our Resort in Srilanka. We are extremely grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort as well as our services and amenities were just wonderful. We are proud to offer a Suite, Luxury pool, comfortable beds ,Our beautiful landscape & variety of restaurants and lounges that satisfy all the needs of our guests along their stay. It is wonderful to hear how much you enjoyed your stay in our five-star luxury resort, and, to hear how wonderful our team members were and how they helped to ensure you had a memorable stay. We look forward to having you stay with us again soon in Anantara Kalutara in Srilanka!Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Majoituspaikan vastaus: Dear sxd475Thank you for taking the time to complete online review on CTRIP.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Lashan Liyanage/Front Office Manager
Majoituspaikan vastaus: Greetings From Anantara Kalutara ResortThank you so much for sharing your kind words with other travellers on this platform. I am delighted that you enjoyed your stay here at Anantara Kalutara and that our five-star resort impressed you with its wonderful ocean views, fine facilities, and first-class customer service for which we are renowned.It was an honor and a privilege to have you as our guest and we hope that you will come back and stay with us next time your plans bring you to Anantara Kalutara Resort. When you do decide to return, please do not hesitate to book directly with us so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Majoituspaikan vastaus: Dear manaThank you so much for this incredible review. I am thrilled that our customer service impressed you so much. We really do take our guests' satisfaction very seriously and will go above and beyond to ensure that they feel like VIPs for the duration of their stay and that they leave our hotel with magnificent memories. We look forward to your next visit and please do not hesitate to contact us directly so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Majoituspaikan vastaus: Dear sue2023dongWe are delighted to hear about your experience at Anantara Kalutara Resort! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging.Please visit us once again. We will be looking forward to having you back.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Vieraskäyttäjä
Majoittunut 4. 2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 10.5.2025
Bel hôtel, le personnel est très attentif et efficace Les piscines sont belles et très grandes Les soins au SPA sont exceptionnels Chambres spacieuses et bien aménagées Le buffet du petit déjeuner est varié et les produits proposés de bonne qualité
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 10.5.2025
From the stunning architecture to the outstanding food and impeccable service, every aspect of our visit exceeded expectations. We had a few special requests during our stay, and the staff went above and beyond to accommodate them with professionalism and efficiency. Highly recommended for anyone seeking a memorable and seamless experience.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 9.5.2025
Our experience at Anantara Kalutara was fantastic, mainly because of the outstanding service from Viraj and Sampath. From the moment we arrived, their warm smiles and can-do attitude made us feel right at home. They anticipated our every need with impressive attention to detail and handled every request promptly, never missing a beat. Their genuine warmth and hospitality turned our short stay into a truly memorable experience..
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 8.5.2025
I had a very relaxing stay here and the spa facilities are absolutely amazing. The private pool villa I stayed it was gorgeous, highly recommend. Uneska who hosted me in the villa was amazing and responsive with all requests. Sadana was very professional and responsive too.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 7.5.2025
В Анантаре мне понравилось все!!! Отличная еде, выбор отменный, за неделю не успели и половины перепробовать. Отличный сервис, уборка номера, ресепшен, очень много доброжелательного персонала! Итальянский ресторан просто супер! Большая зеленая территория с животными. Видели варана, белок, ящериц. Много прекрасных птиц!
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 7.5.2025
I can’t express enough how amazing the service at this hotel is! From the moment we arrived, the staff made us feel so welcomed and cared for. Special thanks to the pool team and Mr. Pumudith — always smiling, incredibly attentive, and ready to help with anything we needed. Their kindness truly made every day by the pool unforgettable! This is, without a doubt, one of the most genuinely hospitable places we’ve ever stayed at. If you’re looking for a hotel where you’re treated like family and every detail is taken care of with love and attention — this is the perfect choice! Thank you for making our stay so special — we will definitely come back!