Apollo Beach

Da ich das Hotel von einem früheren Aufenthalt kannte, wusste ich, dass es extreme Unterschiede in der Qualität der Zimmer gibt. Ich habe daher ausdrücklich ein Zimmer mit Meerblick gebucht, da die vorderen Zimmer in Richtung Meer renoviert sind. In unserem Voucher war das auch so bestätigt. Leider wurde dieser Voucher nicht akzeptiert. Es wurden uns die Zimmer 285 und 289 zugewiesen. Das sind die letzten Zimmer landseitig, direkt neben den Mülltonnen und zwei Aggregaten (Lüftung oder Klimaanlage?) welche bei Tag und Nacht in Betrieb sind. An ein Schlafen mit offenem Fenster war nicht zu denken, selbst bei geschlossenem Fenster war der Lärm unerträglich. Zusätzlich erfolgte pünktlich um 5:30 h früh die Müllabfuhr. Die Duschen war mit einem klebrigen Kunststoffvorhang ausgestattet, der Türstöcke schimmelig und vermodert. Nach 2 Tagen Streit mit der Hotelrezeption wurden wir dann weiter nach vorne verlegt. Diese Unterbringung war erträglich, jedoch entsprach nicht der gebuchten Kategorie mit direkten Meerblick. Eine Aufzahlung für 2 Meerblickzimmer von 420,-- Euro haben wir abgelehnt, da wir der Meinung sind, dass wir dafür bereits bezahlt haben. Prinzipiell sind wir auch nicht bereit, eine derart unseriöse Vorgangsweise auch noch zu unterstützen.

Hôtel agréable dans son ensemble, bus au pied de l’hôtel, , lits très confortables, propre, le seul bémol très bruyant du fait des chambres mal isolées , personnel agréable et souriant dans l’ensemble, sauf boutique, certains agents d’accueil et responsable du restaurant le midi, l’équipe du bar du soir est une équipe au top , sympathique, et très agréable

Excellent hotel, staff very helpful.

Great hotel, staff are very helpful especially Joy in the restaurant. Buffet food was perfect. Hire car supplied with no issues. Only slight downfall would be the heated indoor pool was 1.8m so no good for kids. Outdoor pool was shallower at 1.4 but very cold off season.

Pool and scenery: As we travelled out of season it was a lot quieter. If you plan on coming out of season be aware many bars and restaurants aren’t open. Plenty of available sun beds and seating areas. Lovely walk down to the beach , and although it was a bit chilly to go in the pool this was well maintained. Our view from the balcony was lovely as we had a sea view! Room / Cleaning: The cleaners were lovely and friendly. The only thing I would change was that the floor would be swept and mopped in our room, as sand collected on the floor. 2 sachets of coffee, sugar , tea and milk were provided each day. It would be nice if there was more ( maybe 4 of each ). Our room was nice and had plenty of storage and a fridge. However we paid for a deluxe double room with a front sea view, and unfortunately there were 2 single beds pushed together. Having paid a premium for this room we would have appreciated a double bed. There was a strange sound and smell coming from the ventilation grate in the bathroom, and it turns out there was a pigeon. I told reception, and I was told this would be sorted. A man came later and was in for 10 minutes and he left some chemicals , however the bird is still here and alive. It was not removed. The air conditioning was cold for 2 nights and then began to blow hot air. On the last day we booked another room just to have time before our flight. We found that an average room was similar to the fancy room (apart from the view) so next time we would not pay extra. Food/ dining: We were half board and when we arrived ( in time for dinner ) we were hoping that water or soft drinks such as apple juice were free with our meal, however with dinner there were no free drinks. This did surprise me, as even water would be appreciated. We brought our own water down to avoid paying. Keep in mind if you are half board no free drinks are provided with dinner. There is more of a range for carnivores however there were still options for vegetarians. The food was very well presented and tasty. I was very impressed with the standard of food. When more guests came it was very crowded but some people don’t mind. I can get quite claustrophobic but with buffets it’s to be expected for there to be queues. It would be helpful if breakfast could be extended until 11 or half 10 as there is a time difference for many visitors who have not yes adjusted to the time zone and having extra time in the morning would be nice instead of rushing or waking up earthly Other comments: The lady at reception was very nice and helpful. The taxi service is quick when booked with reception.

Bel hôtel, personnel dans l’ensemble très agréable et souriant 1 pour l’équipe du bar du soir, 1~ pour la supérette , un peu bruyant la nuit du fait de l’impolitesse de certains clients ,