Mitsis Faliraki

Pros: - Stunning hotel right on the beach. Plenty of sun loungers. Friendly staff. Especially the lovely Ukranian lady that served us our drinks. Good entertainment. Really enjoyed the Encore band. Everywhere was spotlessly clean. Air-conditioned well throughout. Cons: Paper thin walls so very noisy. Hardly got a decent night's sleep. Dated rooms, no where near a 5 star. Buffet felt like standing in a line for school dinners. It was quite a small buffet compared to other 5 star ones I've visited. Buffet wasn't good for children. Not a lot for them on offer. Bathroom items (conditioner etc) weren't refilled when we ran out. We asked twice and it was never done. Overall I would recommend this hotel to anyone thinking about booking it.

We travelled as a family of 6 ranging from 17-70 and have to say they catered for everyone here. Yes it was a pain getting up early to reserve good beds round the pool, but if you aren’t bothered about being around the pool there’s more than enough beds throughout the complex on grass area, child’s pool and beach. We spent 3 days on the beach and had impeccable service from nikos there serving our drinks to our bed throughout the day. There wasn’t the same service around the pool but they kept all areas clean at all times. Cocktails were well made, bar staff helpful and friendly and all staff go above and beyond to make your holiday as relaxed as possible. We booked in each of the restaurants which all were amazing but the standout for me was the pan Asian. Delicious. We went into town one night and it wasn’t a patch on the hotel standard. Again all service was amazing particularly the lady at the Greek restaurant sorry I can’t remember your name! Evening entertainment was hit and miss for us but I think they do a good job to keep everyone happy with different bands and acts. Daytime seemed to keep people happy with pool games and fitness which I didn’t join in. The DJ at the pool bar was amazing great old skool dance tunes that kept me happy whilst catching the rays. I have seen people moan about the rooms being dated which I disagree. They are clean and basic but do the job in terms of storage for clothes and belongings. Balcony’s could be bigger though. We didn’t have a great view with a basic room but you get what you pay for. Last time we came to Rhodes we stayed at Eden roc. Also loved that hotel. Was great being able to go into faliraki town which is literally on your doorstep so the location I would say is a lot better than Eden roc. I would definitely return to either hotel. You won’t be disappointed All in all an amazing holiday.

Customer service in the main has been great. Guest relations and the front desk have taken every opportunity to make me feel seen and heard. I feel like a valued guest. Extra thank you to Louisa Gunther, Assistant Front Office Manager. I’m sure she played a big part of me being looked after well. She was also generally comforting to speak to about anything 😊. English was widely spoken and never had a problem communicating. Location is fab – surrounded by supermarkets and the restaurants, shops and bars. Felt safe walking around alone as it’s busy. Very clean – the floors inside and out were being swept and mopped everyday. Beach It is a public beach and there is a car park right there next to our area. Therefore, people freely walk down into our area and pitch up in front of us. Just and fyi so you know it isn’t an exclusive peaceful beach. Even at 6 am, anyone from the public will come and sit on the beds. Security The gates into the hotel are open all the time. With it being a public beach, I’m not aware if there is any security around. Nikos Peros Sadly, the let down for me was from Nikos P at the beach bar. For 2 days in a row, he ignored me on the beach beds. He would go and ask everyone around me what they would like to drink and consistently ignored me. At one point, I stood up and walked over to him to ask for a drink. He then walked by with a full tray of drinks and gave all of them to people around me and again not even acknowledging me. This was very upsetting. I did see him taking money from a group a few beds away from me. They didn’t have the Mitsis wrist bands or towels so I do wonder what was going on here….but he was consistently serving them and still ignoring me….. Pool and main bar staff Staff at the pool and beach bar were amazing! Even with being so busy and so hot, they delivered with a smile, and nothing was too much trouble. Food The main buffets was ok. Did lack variety as others have said. Always have some form of potato and spaghetti/pasta with tomato sauce separate. Could get boring staying here for over a week, I never went hungry though. There are public places to eat right outside if you are that bored for a bit of extra money spending. Pro and con about the restaurant The food does have some labelling but unfortunately with only one piece of information. For example, a lot of the desserts will say dairy but not whether they are vegetarian. This caused issues for me as it would appear that there was nothing for me to eat. Because of this, asking to speak to someone about the foods ingredients has been met with annoyance because the chefs just indicate that there are labels but don’t understand that I need to know if it is vegetarian e.g. does it contain animal gelatine. My issue on one meal was that the dessert pots were mixed together for presentation and on the labels, one was vegetarian and the other wasn’t. They both looked similar and wasn’t obvious which was which, it was a cheesecake and moose. T

In unserem Urlaub hat es uns an nichts gefehlt. Die gesamte Anlage ist Tipp top in Schuss. Für Ausflüge konten wir uns an einen Concierge oder an eine Autovermietung wenden, mit inbegriffen war auch 1 Lunchpaket. Das Essen im Hotel ist mit verschiedenen Themen abenden sehr zu empfehlen, ausserdem wurden wir immer an den Tisch begleitet. Die Angestellten waren sehr freundlich und haben uns bei sehr vielen Sachen weiterhelfen können. Aqua fitness und 1 freundlicher Dj haben das Gesamtbild gut abgerundet. Wer es etwas ruhiger haben wollte konnte das an der Strandbar oder daneben haben.

Wir reisen jedes Jahr - dieses Jahr ging es nach Rhodos ins Hotel Mitsis - Faliraki Das Hotel und das Personal hat uns absolut überzeugt mit einem super Service. Die Anlage ist sehr sauber und gepflegt und das Personal ist sehr bemüht um die Gäste. Es gibt täglich ein abwechslungsreiches Programm wo für jeden was dabei ist. Auch am Abend ist immer ein super Programm mit Abwechslung und guter Stimmung . Wir haben direkt im Hotel mit extra Corcierge Touren geplant .Es gab auch ein Lunchpaket für beide. Von Fitness über relax ist einfach alles dabei. Am Nachmittag ist ein genialer DJ da der sehr nett ist und uns gut unterhalten hat. Auch Aquafitness ist dabei für aktive :) . Es gibt 2 Aussenbars was wir super fanden für die Abwechslung. Täglich wurden wir zu Tisch geführt wo gefragt wurde ob lieber drin oder draussen sitzen wollen .Es gibt auch spezielle Restaurants im Hotel wo es ausgezeichnetes Essen gibt mit speziellen Themen . Das Personal hier ist auch super freundlich und bemüht. Das Hotel ist wunderschön und auch die Zimmer und der Roomservice ist spitze. Es war unser bester und schönster Urlaub seit jemals und wir sind wirklich viel unterwegs. Wir kommen nächstes Jahr auf jeden Fall wieder :) . Danke für alles - ihr seid wie eine Familie. Danke an Nikos - Giwrgos papi - Christiana - Theofania - DJ Kimon - Litsa - Katerina - Esuardo - Dimitris - Edward - Savvas - bis nächstes Jahr . ❤️

Hotel is placed very near to Faliraki center, where the bus and train routes end. You can then go to Lindos/Rhodos and the tour of Faliraki respectively. Beach was clean, sunbeds were generous and water stones were removed for easy access. Wish we had more showers at the beach. As with many other hotels, sunbed reservation is not penalized in reality, so for the most part you will see a lot of sunbeds that are not being used but are "reserved" well in advance, especially at the pool. Food was good, altough we noticed that on our last day last week's menu was "restarted". Same for the entertainment. Wish we had more kids activities available, though my daughter did love the night shows. Room was big enough, coffee available and a lot of drinks too, wish we had the room a bit more attentively cleaned-up; towels and lining were changed daily. Wifi was overwhelmed so I used my mobile data plan. Last but not least, drinks at the bar varied in consistence and taste, understandable in the evening when demand was high.