Summit Barsana Resort & Spa

It was such an amazing experience there. Rooms were pretty spacious. The view from the balcony was serene. The people there are really nice. We were hosted by Shiwani, who took pretty good care of me and my family. The entire team was run by a capable manager (I unfortunately forgot his name). The restaurant serves tasty food. The ambience there was pretty good. Willing to visit there soon.

Despite ordering from the menu, many items were unavailable, which was unacceptable, especially with an international guest in my party. The food that was served was of poor quality, and unfortunately, my guest experienced food poisoning as a result. Furthermore, The Restaurant Manager's (Navraj) behaviour was particularly troubling. He was rude and dismissive, giving unwelcoming looks even after we voiced our concerns. This was especially disheartening since one of friend was a traveler from abroad. On our request to reheat some food items was met with unhelpfulness and a lack of empathy. (Which i felt was a trick to order from the restaurant itself.) On a positive note, and we enjoyed the various locations around the resort. The front office and housekeeping staff, especially Ipshita and Priti and the General Manager of the property, Nygel were prompt and very helpful. However, the issues with the restaurant and the manager’s behavior overshadowed the positive aspects of our stay. I hope these concerns are addressed to improve future experiences for guests.

It was nice to stay at summit barsana specially the kind of service they provide they go in detail for minute things small things are taken care of guests and they always have a big smile on there faces which made my day better. I specially like to thank Ms prity who was very helpful to me for whatever things I required during my stay at summit she was very witty in providing all the things with a big smile on her face. I was very happy by the services they provide in summit barsana. At last I would like to thank the chef community for such s lovely food which they prepared . Thank you summit barsana for making my stay more comfortable.