Vieraskäyttäjä
30. elokuuta 2024
Unfortunatelly sometimes what you see is not exactly what you get. Although the employees are polite, they show incompetence in terms of 5 star quality service. The room with the private pool was spacious and the cleaning staff was excellent, they gave us extra pillows, changed the sheets often and in general they stayd approximately 30 minutes in every room to clean it. The employees of the hotel were all polite and friendly but you could tell their lack of 5 star hospitality exprerience. The breakfast buffet and the all day menu was tasty but «boring» in terms of variety, you can find it easily anywhere, you don't have to pay so much money. The location of the Hotel is horrible,in the central Avenue, and most of the times the garden rooms are noisy because of another venue next to it called Trilogia. Last but not least there are so many beautiful hotels to explore in Peloponnese that Horizon Blu might be a good choice for ie. work seminars but not to relax and get away. ps-the visitors of the Hotels that are not tenants should not be allowed to such 5 star hotels that want to deliver a unique experience.
Käännä