"The only 5 star hotel in kaiping. Room is clean and refurbished (executive floor)"

"I was very satisfied with this stay. From the moment we got out of the car until we checked in, I could feel the staff's patience and care. Because I had a child who needed to nap, the staff thoughtfully arranged the room for us in advance. A special thank you!"

"Palvelu oli erinomainen, varsinkin haluan mainita “Michelle” joka oli super apua kaikki minun kysymyksiä ja tarpeita. Kun kyse on laitteiden, he tarvitsevat korjaamaan kuntosalilaitteet."

"hyvin hyvä"

"Rakastan oleskelua.. se on puhdas ja lähellä monia ravintoloita ja jopa kauppoja.. varmasti valita jäädä tänne seuraavalla kerralla"

"The bed was super comfy and the air conditioning was excellent. Breakfast was plentiful, and the service was great, with everything very clean. The view from the third floor facing the inner garden wasn't anything special, but considering the stay included breakfast and admission tickets, it was fantastic value for money."

"Hotel is inside the town easily accessible to all the activities here. Grateful to have upgraded room with nice scenery outside. Hotel is clean and friendly staffs to assist us. Room is very spacious."

"Olemme ryhmä paria Australiasta ja Kanadasta. Löysimme henkilöstön hyvin ystävällinen ja apullinen. Hotellipalvelut ja palvelut ovat erittäin hyviä sekä hotellivieraille että päiväkäyttäjillemme. Aamiainen buffet oli mukava ja oli monia erilaisia makua eri mieltymyksiä. Pesula oli hyvin varustettu ja se on erittäin kätevä matkustajien."

"I was torn between this hotel and another one called 'Jin Xu' before checking in, but ultimately chose this one, thinking that a comfortable stay would be better for a relaxing trip with friends. Here's my overall impression after a two-day, one-night stay: **Environment:** The environment is good. It's located right inside the park, making it convenient to get around and easy to return for a rest whenever needed. **Hygiene:** There were basically no hidden dirty spots, but the bathroom had a strange odor on the day we checked in, possibly from the drain. The hallway, however, always smelled pleasant. **Facilities:** The TV wasn't a smart TV, so we couldn't cast anything to it. The telephone had a retro design, which looked nice, but there was no information on how to dial the front desk. We had no idea how to request anything we needed 😂. The hotel itself is quite large, but the signage is unclear. After having lunch at the snack street on our check-in day, we re-entered the hotel and ended up in an unknown area, which was quite startling. There were absolutely no signs in the hallway pointing to the guest rooms or the front desk. **Restaurant:** We arrived at the hotel close to 1:30 PM, starving. The front desk mentioned that the hotel had a Chinese restaurant still open until 2:00 PM and advised us to go quickly. We rushed to our room, dropped off our luggage, and hurried to the restaurant. Upon entering, the restaurant's front desk told us to find a seat ourselves. We were confused and picked a table, just about to sit down, when a waiter came over and said the chef 👨🏻🍳 had already left and we couldn't order. For a hotel restaurant to advertise closing at 2:00 PM but actually stop taking orders before 1:40 PM is truly baffling to me. The buffet breakfast on the second day was, let's just say, hard to rate; it was edible but completely unappetizing. **Service:** The front desk and bellhop staff we encountered at checkout were excellent. They even helped us pack up the afternoon tea we missed due to time, which we greatly appreciated 🙏🏻. The staff at the restaurant entrance, however, I have nothing good to say about; they seemed dazed 🫨 and very sleepy. **Overall:** If I have the chance to visit Chikan again, I will most likely not choose this hotel."