Pine Tree Inn

I had a good time at Pine Tree Inn. Very friendly and helpful staff. A big thank you to the receptionist and the kitchen staff. Clean rooms and a serene atmosphere. I would surely recommend Pine Inn to other people. Keep up the good service and hope to visit soon

just to get straight to my review n not waste much of your time reading l wont be specifying my details thats why l am using my friends phone for this review. l was received by a the girl at the reception cant forget her name is anna we spoke about my check and l was tired and hungry l am not going in specifics the girl was just genuinely rude emagine asking something just related to my travel and she said (iroro harisisiri basa rangu) l was baffled but though l proceeded to make an order she didn't want to take the order from my view she was doing nothing she called a young boy who was in the bar l spoke to the boy sitting down not to be bias the boy l don't recall the name but about 6 feet tall. he explained the menu as someone who was already annoyed 😠 by the reception l was just answering randomly the boy calmed me down started explaining the menu my mood lighten like the was magic in words 🥞moving on to the food it was exceptional considering the service l got at the reception the chef did the food justice. the room where super clean. in summary of my story l dont know the qualifications and what kind of procedure you take to train them but the reception was very bad for a big name like pine tree .if l was the CEO l would take the service l had from the waiter and place it on the reception 😞even the chef not knowing the character thank you.

Best time in Nyanga in a beautiful location. First time in Zimbabwe for my mother in law and she fell in love with the country. The rooms need updating however the staff made up for this with their attention to details especially the manager and the chef.

We decided to try the Pine Tree again after several years gap. It was previously part of the Inns of Zimbabwe group and was wonderful but sadly no longer. I'd thought we would have been expected as I think we were the only booking that night but the receptionist seemed surprised by our arrival and needed to see my emails to them. When showing us the room she failed to open the door of the first one so went on to another. Hot water was always a problem in past years but came eventually. With solar now installed I would expect a good supply but the best it got was lukewarm after a long wait. The room was extremely tired and the toilet ran the whole time. Breakfast was minimal with cold options being corn flakes, bran flakes, juice and warm milk. Only white bread available. Cooked food was fine for breakfast but we only had soup for dinner which was good. The area is desperately in need of a good small lodge but this is not it, such a pity as the setting is spectacular.

Nice place beautiful place to stay .Bathrooms needs refurbishment. They need to review their meal prices, some are too priced eg sadza and chicken. Areas of improvement in need of urgent attention are the bathrooms , solar power installation, wifi connection is poor.

I have previously reviewed the Pine Tree Inn Bolton after a negative experience on new years eve, but today my wife and I decided to give them a second chance. We visited the Pine Tree Inn Bolton today (29/1/2023) for a Carvery lunch and it was lovely , the staff were also excellent and the service was really good. Great to see the Pine Tree Inn Bolton at its best and I would recommend it to others. Thank you very much, we will be returning again. Many thanks. Tony