"Excellent location and surroundings. The staff was very friendly, always attentive to every need. The breakfast was varied (I requested almond milk when booking), and they were attentive to that request. Seasonal fruit was served."

"Poikkeuksellinen"

"Ihana henkilöstö. Kaunis hotelli. Art joka kulma. ainutlaatuinen kokemus. Personal oli hyvin erityinen ulos 6-vuotiaiden tytär. Hieno ruoka."

"Hyvin viileä suunnittelu, suuri sijainti kävelymatka kaikesta Jose Ignacio, mukava bussivaunu. Huoneita on hyvin suunniteltu ja sänkyjä ovat mukavia. Todella mukava markkinoilla ja kahvila / leipomo aivan nurkan ympärillä. Ehdotuksen rakennus näyttää olevan vielä jonkin verran alapuolella, koska baari ei ole vielä avoin ja muutamia muita kosmeettisia asioita puuttuu. Katon yläkerrassa ei ole varjoja (ja henkilöstön mukaan ei johdu tuuli), joten se on täysin altistettu aurinkolle. Kun otetaan huomioon tilaisuus palata, se näyttää CasaGrande on edelleen parempi vedon, varsinkin samassa hintapisteessä, koska se on täysin täydellinen ja on parempi uima-allas ja tilat. On syytä huomata “rantaklubi” on pääasiassa shack myymällä juomia ja snacks rannalla eikä ole perinteinen rantaklubi tuolien, varjojen, musiikin, palvelun jne. sijaan vieraiden on kannettava tuolit ja varjo rantaan. "

"I have very mixed feelings about this place. The good : Great location, Futuristic design of hotel with attention to detail in furniture etc Spacious suites with floor to ceiling windows, Right on the beach, Infinity pool with exceptional sunsets over it, Staff members work hard and try to meet your needs. The bad: Limited staff means important areas like reception are often left unattended. There is refurbishment works as soon as you walk in so access to main building is tricker and also it’s not aesthetically pleasing to constantly see the construction. In our 1,000$ a night suite, the aircon didn’t work and the heating couldn’t be switched off so it got to the point that we were sweating in a 28 degree room and had to stay in the room with the front door open to let air in. The second night our blackout blinds were disabled by the staff without anyone informing us. They tried to get them to work but unsuccessfully and I asked how we are meant to sleep without them and the reply was « oh it’s ok, the sun doesn’t come up until 8am ». I thought that was a strange reply so I looked and the sunrise time was just before 6. And even if it WERE two hours later, for guests who are paying 1,000 a night, there should be no excuse for not being able to close the blinds. In the end, they found a room next door (with working blinds and a working aircon) which we moved into for the last night. The gym has very old rusty equipment which needs changing asap. Details in the rooms and hotel itself need some TLC- scuffing/ peeling paint/ dirty windows… just general neglect. Food was not great. Especially breakfast which only had toasted bread at the « buffet » and the only thing you can request from the kitchen is eggs. For the price you are paying, a full menu would be nice. Also « cacio and Pepe pasta » is NOT plain pasta with a side of parmesan… Overall, the hotel is gorgeous and location is stunning but I really wish the owners/ management would be more present to make it feel less neglected. I’ve put photos of both the good and the bad."

"Huone ja kylpyhuone puhdas ja tilava! Hotelli joukkue hyvin huolellinen ja erittäin maukasta aamiaista. Hotelli ero on yhteinen alue, jolla on useita vaihtoehtoja vapaa-ajan ja jakaa tilaa!"