Hadi_Mulyono
24. maaliskuuta 2025
Located just 15-20 minutes from JB Sentral, this hotel offers a quieter and less crowded alternative, making check-in smoother, room service faster, and ensuring ample availability for large bookings. Guests can also enjoy sky-view dining and a rooftop bar with stunning city views. The staff are warm and welcoming, enhancing the overall experience.
However, there is significant room for improvement. Having stayed in multiple room types across different levels, I’ve noticed frequent quick-fix maintenance—such as repairs on bathroom doors, shower screens, and privacy glass panels. While these temporary solutions address issues in the short term, they often lack durability and impact the hotel’s aesthetics.
Additionally, worn-out rubber seals on main room windows allow heat and noise to seep in, making it difficult to maintain a cool temperature, especially with aged air conditioning units struggling to keep up. These issues directly impact guest comfort and should be urgently addressed to uphold the hotel’s reputation and future growth.
I encourage management to consider long-term solutions to enhance guest experience and maintain the hotel’s high standards.
Käännä