Crystal Crown Hotel JB

Overall, my stay at this hotel was good. The location is convenient, as it is right beside several restaurants, making it easy to find food options nearby. The room was spacious and comfortable, and the staff were friendly and attentive. That said, the hotel itself feels quite old-fashioned. The décor and furniture are dated, and the overall style could benefit from some refurbishment to give it a fresher, more modern feel. While everything worked fine, guests who prefer a contemporary setting might find it less appealing. In summary, this is a comfortable and convenient place to stay, especially if you enjoy having dining choices just outside the hotel.

Always a good choice if got budget constraints. Nothing less given for the cost paid. Value for money for staycation.

Room condition was very bad and bathtub shower was not working well. I booked 2 rooms for the family of 4. I requested a connecting room but at the time of check-in i was informed no connecting room for the room type. I agree, but in that case, they should provide at least next each other. They refused and asked me if i can wait for longer period to accommoate. This is not acceptable and the front office manager did not even consider guest request to accommodate. In fact i am not asking the room at 12 or 1 pm. I reached the hotel at 3pm which is check-in time. In fact this is on Sunday and i knew that not much arrivals on sunday. They should prepare and get ready for the arrival guest instead, they just informing house keeping is not ready... Totally disappoited. At the end, one and another at the end