Emily
24. helmikuuta 2025
Pictures were way better than in person. The sheets and towels were stained. There looked like a blood stain on the pillow case. We asked for them to swap out the sheets and towels but they said the housekeeping staff went home already and couldn't support. Needless to say, we were concerned for our health and safety. Therefore, we had to leave the property and book another hotel which was inconvenient. There were also two handprints on the wall next to a panic button. This made us even more uneasy.
I reached out about a refund but they haven't responded or taken action. I'm hoping I can receive a refund as soon as possible.
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