Easy Stay - the Median Rosebank

設施：設施齊全 衞生：整潔 環境：優良 服務：優質

We have mixed feelings about our stay at The Median. We LOVED the location and security, and how friendly everyone was at the front desk. The unit was the right size for a family of 4, for a week's stay. The unit had everything we needed to feel at home and house keeping came every other day. The unit was clean, but smelled AWFUL! We contacted Clive on our second day there only because we arrived so late the first night, to see if we could move units. He said that someone was going to come and see about the smell and moving us but this never happened. So we purchased air freshers and this only made it worst. There was a mixture of sweetness and old funk in the air every time we walked into the unit. We also saw a few German roaches in the unit and wasn't happy. Communication with Clive was good for the most part. He did reply with 24 hours of our request, including when we asked if we could store our luggage in his storage on our last day there because we had to check out by 10am and our flight wasn't until 11pm. He offered to store it up until 4pm, which was nice of him, but we needed more time. Luckily another hotel in the area was kind enough to store our luggage for us until we left for the airport. Overall, we would like to recommend this rental, BUT only if there can be a guarantee that it doesn't smell and pest control can be addressed.

The unit was well furnished and modern, the built-in stuff were great, but the pots, pans and fan wasn't so great. It was fully usable but it had broken handles etc. The management was also very strict, we asked for an additional set of keys and they were initially reluctant to provide one and after that quoted us first R1000, then R500 deposit. It just felt like it was overly strict, rigid and lacking a bit of that human touch which Jo'burg is famous for. Overall still a great place to stay and I would definitely recommend and stay there again.

Location is ideal I’ve stayed in the area a lot and was always put off by this property as it only had one 4/10 review. Although the area is a great location which is positively busy with lots of dining, bars and shopping options; i didn’t have any issues with noise. I have opted to stay here another 2 times after my initial stay. Management team are very helpful and property is only 300m from Gautrain.

Wonderful staff, easy checkin and great apartment!

Prompt and efficient communication prior to the stay. Greeted on arrival. Explained instructions thoroughly. Very clean and tidy with all modern facilities. Left key behind as instructed on departure. No extra and unnecessary changes. Absolutely seamless.