The Haneviim Court - Isrentals

Family stay The apartment was great, comfortable beds, beautiful view. They had the extra bed setup for us on arrival as requested. Nice building, great setup for our family of 5. Full kitchen, but there's so many restaurants nearby that we barely used it.

Very bad vacation by Isrentals We ordered an apartment for 10 of us to be accommodated comfortably together for a very happy weekend celebrating a 50th birthday of one of us but due to an electricity failure caused by some rain all the apartment power went out at 1am. At 10am the maintenance guy came and 30 minutes later informed us we will not be able to stay there because water has entered into the electricity board. We ended up in two separate much smaller apartments with smaller space for all of us to sit in together and enjoy our vacation together. The maintenance of that apartment is very low. The AC did not work properly, in one toilet the water does not go down and finally the electricity issue, as mentioned.

Cleanliness and maintenance to be improved The apartment was delivered to me with the floors, balcony and bathrooms super dirty, the Internet (WIFI) did not work well and I had a water leak in the ceiling that I reported and they never came to check it.

The apartment was well equipped with everything one would need including washer, dryer, dishwasher, oven, microwave, large fridge & freezer and more. Haneviim Court is very well situated within walking distance of transport, shops, eateries and religious sites.

All great Convenience to town center Parking Entrance security Cleanliness. Prompt response from office. Lacking Insufficient heat and no instructions regarding the use of the remote. Pre-check in failure to communicate, eg: entrance to parking unknown having to double park to go into office for instructions then having to back up past the Leonardo.to enter the garage. Had to return to the office for the following: Wrong WIFI information pre check-in emailed to me. Television had no instructions for the 2 remotes. Little or no information for pre-paid housekeeping. which I assumed was daily but never happened; then advised I paid for a pre-check-in cleanup..Was I expected to come into a dirty flat? Booked for 1 person yet there were 2 single beds set up in the living room taking up needed space.

Very good stay Great location, nice comfortable apartment. Check in and check out was awesome with no delays and great communication with the host.