Vieraskäyttäjä
27. huhtikuuta 2024
This hotel is a scam. Dirty linen and old furnitures with moldy smells all over the room. We booked three nights and my mom got sick (vomiting and lower limb weakness) during the first night of staying because of the smell.
The next day we talked to the owner about the problem and we asked for a cancellation for the rest two days and a refund. The owner didn’t want to do that at first and insisted that will make a refund only if there is a problem. We stated clearly about the smell in the room and that my mom got sick because of their room. Then she said she agreed to make a refund for us but we needed to do it via trip.com.
But of course at the end she rejected our request of refund on the app 🙂 What a liar and a irresponsible host I’ve ever encountered.
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