Mena Red Sea Palace Jeddah

Minimally staffed with the least capables where reception won’t pick your call, airconditioning system very noisy since it’s old. Hardly anything in the name of service. Though rooms are large, beds too. Just an average place but with least services!

It was a pleasant stay. I would like to come back

A lovely hotel with arabian hospitality, excellent frontline and housekeeping staff, ramadan protocols were followed. Special requests for suhoor were well delivered. Location is quite convenient, in the sense that you can visit the complete stretch of historic jeddah. There are nearby restaurants, grocery shops (also known as baqala) and mosque. Overall extremely satisfied as i had received a good discount from make my trip. Thanks to all.

Use to be good before, but not great, breakfast is not in a pack bag, not buffet, stay wise ok, service wise not ok

This hotel are thieves and scam artists. I tried to check in on the 31st July and they informed me they had no water. They said I needed to find another hotel and they would refund me as soon as I contacted *******. I did this and waited patiently. I then received an email to tell me I would not be getting a refund. This hotel has lied and stole and I’m currently in contact with the police about retrieving my refund I am rightfully owed. The hotel do not pick up the phone or reply to my emails. Thieves and cowards. DO NOT BOOK AT THIS HOTEL.

The Red Sea Palace is a hotel that's a bit past its prime but quite serviceable, and it is less extravagantly priced than the glittering luxury hotels that line the corniche road far from the city center. Its biggest asset is that it is one of the few comfortable accommodations close to the UNESCO-listed World Heritage "Old City." The room was spacious, with good Wi-Fi, and the bathroom facilities were up to snuff, though I must mention two demerits. There was no toilet paper in the room when I arrived at night, but fortunately there was not an urgent need for it till the next day, by which time I had pleaded with a room attendant down the hall for a roll. Also, one of the rolling wheels on the desk chair was not properly attached, and the chair overturned on me. When I pointed this out to the room staff, he immediately switched the faulty chair with one in another guest room, which solved my problem.... Some hotel staffers were warm and welcoming. Some behind the front desk seemed chilly and unhappy to be there. I should add it was not a bustling lobby -- but then again, I did not see many obvious tourists around the Old City till my third day in Jeddah, when I began to see actual European tour groups. I wondered where they were lodged, since I saw no such people at the Red Sea Palace.