Vieraskäyttäjä
25. maaliskuuta 2025
Unfortunately, local staffs are unprofessional and don’t seem like they want to work. At check in he didn’t know or review elite customers and he lies about upgrades and have no name tag. Manager is amazing and nice guy and staff at restaurants area friendly and professional but not the people at reception. The reason I have the lowest rating is when I asked the reception (Mr Makki) and I told him if I would check out at 3 pm would you refund me last night of my stay , he said yes and confirmed and accordingly I checked out but after I reached to the airport he said no and they changed their mind , if I knew I would stayed one more night . Unprofessional
Käännä