Vieraskäyttäjä
29. kesäkuuta 2023
Two or three weeks prior to our trip, I called to make a reservation and made notes for myself. Somehow, I was confused and thought I had made a reservation, but I had not. "Karen" remembered my call and honored the rate she had quoted me! (This was entirely my mistake--I so appreciated her helpfulness.) I grew up in Portland and still have relatives here but sometimes they don't have room for us to stay with them, as was the case on Memorial Day weekend. We have stayed here for Memorial Day, for reunions, for school reunions, for funerals, and sometimes anniversaries. It's a really nice, well-cared for Holiday Inn. This past weekend, I really appreciated "Karen" and her helpfulness. It's a troubling feeling when you think you have a confirmed stay and then realize, you didn't actually make the reservation! I was glad they had enough room. I had asked several questions prior to making my reservation, and it was some of those questions that Karen remembered talking to me, and could see the notes of my call in her computer. I appreciate so much the fact that they had enough room and honored the price they had quoted me. The newest thing at the Portland Holiday Inn is the pet turtle--wish my grandchildren could have been here this weekend- they would have loved that!
Käännä