Tonquin Inn

My husband and I stayed here for one night. We arrived early and asked for an early check in. The staff were very kind and said they would alert the cleaning staff to prioritize our room and call us when it was ready. They called us and our room was ready early. It was a very nice accommodation they made for us. The staff also provided us an upgrade to a suite. The suite was clean and functional. The bathroom counter was very short, even for myself who is 5'5". The couch was clean but cushions could us some new stuffing. The hotel lobby offered tea and coffee all day long and a public washroom. As for the facilities we used the indoor pool facilities (including hot tub and showers) and the outdoor hot tubs. The indoor pool women's bathroom needs to be upgraded. There is one large shower with 2 nozzles. No option for privacy. 1 of 2 shower head nozzles did not work The other shower nozzle was difficult to set to the correct temperature. I did not use the sauna but noticed one available in the women's bathroom. The indoor hot tub and outdoor hot tubs were not hot enough. I typically do not like hot tubs as they are too hot for myself however these felt like the temperature of a hot shower. The hotel is only a 20 minute walk to town. The restaurant next to the Inn, The Whisky Jack Grill, is open for dinner and had great food and service. For the price I would book again as the room was clean and the staff were very accommodating and friendly.

支持災後重建 酒店員工一如既往地熱情

So clean and close to all the places we want to visit

是本次班夫之行最糟糕的酒店。非常狹小，房間小，衞生間小，洗漱台小，還沒有微波爐。房間裏的空調聲音非常大，樓梯沒有電梯。整體感覺很糟糕，價格2300多，不值得。

整體不錯，環境優雅，服務熱情，基本滿意。

2 storey hotel . We were allotted the upper room located directly above the kitchen of the restaurant. Fumes from the grills entered the room and it smelt bad. The floor felt warm too . They couldn’t do anything as the rooms were fully occupied. My opinion is that they should not use this as a guest room . Beds are queen-sized so it’s a bit tight for 2. Nearby town so it’s a short drive to supermarket & eateries.