Occidental Jandía Royal Level - Adults Only

Not a good overall experience except food and beverage staff. A series of issues which could have been avoided by attention to detail and customer service

Just got back from 5 night and would highly recommend this resort. Royal level really did feel like a great upgrade and made you feel special. The drinks were outstanding, all premium drinks and no expense spared. Cocktail menu was good. Staff were all super helpful and very friendly. Everyone put in loads of effort to make you feel welcome and we didn’t encounter one person who didn’t seem really happy to be working there. The food was only thing I feel could have been improved slightly as the royal level buffet was a bit mix match and hot plates didn’t really seem to keep food very hot. But we did find something nice each mealtime. We didn’t manage to try the a la carte but could have booked if we wanted. Royal level pool was freezing but the smaller jacuzzi pool was great temperature. We did wander around the rest of the resort but stayed to the royal level areas mainly as they were really peaceful and quiet. Loads of sunbeds available all day and even used cabanas some days. Never a fight for a bed and did feel exclusive and not overcrowded. Beach lovely and great little town walking distance with good selection of shops. Our room Had fantastic pool and sea view and bed was really big and comfortable. Every where felt clean and tidy, All in all a great resort and would highly recommend.

Our third visit to this hotel which tells you most of what you need to know. We have visited two other hotels in the vicinity and this is the one we return to Good food and brilliant staff, together with good beds and clean rooms make for a very relaxing and enjoyable holiday

Comparación con el año pasado. Muy mal. La comida muy repetitiva estando en T.I. ya no sabes que comer o cenar. Muy poca variedad. O no reponen. Y después la animación nula para tomar una copa. Todos sentados mirando al más allá. Un poco de música en vivo o un dj en esta zona vendría de perlas.

Un grand ensemble hôtelier délivrant d'excellentes prestations : service efficace et souriant, excellente gastronomie. Seul bémol : dysfonctionnements fréquents du Wi-Fi

El Hotel deja mucho que desear, no mantiene sus instalaciones. Los horarios de piscina, spa… son muy reducidos no aptos para españoles de vacaciones. Ninguna animación nocturna, muy aburrido.