Iberostar Waves Playa Gaviotas All Inclusive

El mejor hotel de toda la isla, instalaciones impecables, un trato humano a medida, cada colaborador tiene siempre la mejor disposición y la mejor energía, la comida excelente, la gerente Tina hace de este hotel un HOGAR! Volveremos………..

My wife and I recently made a first visit to this large all-inclusive hotel and enjoyed it overall, so let me quickly summarise the real positives and also point out a few negatives, which could be improved. The biggest strengths of this 4* hotel are its willing and friendly staff, its cleanliness, the excellent quality of its buffet food service and its beachside location. However, we had paid extra for a Star Prestige Sea-View Double room and, while it certainly had a decent sea-view, its decor was in some need of renovation, with chipped paintwork around the room, crumbling paintwork on the balcony and with the bathroom surfaces very worn in places. At least hot water was plentiful. Also, the location of our Star Prestige room meant it enjoyed plenty of morning sunshine, but this disappeared by lunchtime and it was pretty chilly on the balcony from then onwards. Other rooms enjoy far better positions and longer periods of balcony sunshine, so it’s important to try to book carefully if you can. It’s great that for many parts of the hotel you can choose and book a specific room via their website. HOWEVER, this is sadly totally PROHIBITED for all the rooms in the best seafront part of the hotel, even if you are willing to book and pay in full a year in advance, as we might well have been willing to for a return in 2026, and this is such a disappointment. Positives of our Star Prestige status included a shared private pool and sunbed area, with snack and drink facilities, and a lounge with tea and coffee making etc plus daily newspapers. Also, it was lovely to be able to use a separate Star Prestige area in the main restaurant, with crisp linen tablecloths and napkins as well as having drinks served to your table at dinner by staff, although the drinks service was at times very slow and it would have been quicker and easier just to use the nearby self-serve drinks area. The staff in the main bar area and the show lounge were friendly, quick and efficient and the evening entertainment shows were varied and of decent quality. So, a slightly mixed experience for us, but positive overall. It’s just a real shame that the unwillingness of Iberostar’s management to let you book any specific room in the best seafront part of the hotel, unlike elsewhere with rooms less in demand, means that this will almost certainly stop us returning in the future.

I am currently staying at the playa gaviotas waves here in Jandia. I am here with my brother . This is our second visit to the hotel. Believe it or not it's like a continuation of our holiday last year. The hotel is amazing. It is spotlessly clean in all areas. The reception staff on arrival are excellent and very efficient. polite and courteous. Also if you need any help and advice during your stay they are very knowledgeable and try to help as best they can. The cleaning staff are very good at keeping the bedrooms and public areas clean. The bar staff are very good and the service is very quick. The entertainment staff are brilliant. honestly, I don't know where they get their energy from. They were keeping everyone entertained throughout the day. Also the pool and life guards very friendly and helpful. The restaurant staff are amazing. It is very well presented, organised and everything was replenished very quickly. The choices were very good. I have Celiac disease and I need a Gluten free diet. The Chefs were very helpful and gave me a lot of help and I was well looked after. So I was in good hands and I felt safe and happy in this environment. It was also nice to meet up with Jaqueline again who is the assistant manager. She is very much hands on and ensuring the smooth running of the hotel. The place is well run, organised and all the staff are super super friendly. So thank you so much for an enjoyable stay. Well done to all the staff.

The hotel experience was very nice indeed. We had a lovely room overlooking the sea, and was very comfortable. Our housekeeper was efficient and very friendly. The food was good and they served sparkling wine at the hotel as standard. cleanliness was of a high standard. The staff were helpful and friendly. We would recommend this hotel for both couples and families.

A Beautiful Iberostar hotel overlooking a long Sandy beach.An Ideal winter or early spring chill out destination. We stayed here from 22 Feb until the 2 of March and had good weather. We stayed in a Star Prestige room in a priority location,which over looked the infinity pool and the fantastic beach beyond.The room was Large ,light and spacious.It has ample storage for cloths and a nice bathroom which had a shower above a bath. There was the usual mini bar fridge ,safe, large tv and a coffee pod machine. In the Star Prestige area which is adults only there is a small lounge with newspapers,coffee machines and a fridge with wine and water to help your self too. There is also seating and a large tv. Just outside the lounge there is a bar area to which you help yourself to a wide range of branded drinks both alcoholic and non alcoholic,there are also fresh juices ,snacks and fruit etc. The man who attends to this area also comes around the sun beds with refreshing drinks etc. Breakfast,lunch and dinner are served in the main hotel’s buffet restaurant but star prestige has it own area with in the restaurant. The food is varied and of a good quality. The whole hotel is kept spotless with friendly hard working staff. There is a Tapas bar and the main buffet restaurant. Is also a bar on the 6th floor with amazing views of the pools and the beach,there is also a bowling bar and an entertainment area. Star Prestige rooms have a mini bar and a coffee pod machine but if you want a kettle you have to ask for one at reception and pay a €20 deposit and €10 deposit for the safe key which are both refundable. We could not fault a thing about this hotel and we stayed here 6 years ago in a normal room and also had a love holiday so it depends on what you want and if you think Star prestige is worth it, we enjoyed it and would probably stay here in star prestige again.

Mi estancia en Gaviotas Waves by Iberostar fue simplemente INOLVIDABLE. Desde el primer momento, el personal nos recibió con una calidez que te hace sentir en casa. El check-in fue ágil, sonriente y lleno de buenas recomendaciones. La habitación: impecable. Moderna, cómoda, luminosa y con unas vistas al mar que parecían sacadas de una postal. Cada detalle estaba pensado para el descanso: colchones comodísimos, limpieza excelente y silencio absoluto por las noches. Dormir con el sonido de las olas fue un regalo inesperado. La gastronomía: una maravilla. Variedad, sabor y frescura en cada comida. El buffet mezcla platos internacionales con opciones locales, y el show cooking le da un toque especial. Mención aparte para los desayunos… ¡una forma deliciosa de empezar el día! Pero lo que realmente marca la diferencia es el equipo humano. Siempre atentos, siempre amables. Se nota que disfrutan su trabajo y que el servicio es una prioridad. Gracias, Gaviotas Waves, por una experiencia que supera expectativas. Volveremos sin dudarlo. ✨