Vieraskäyttäjä
11. syyskuuta 2024
Booked 4 Oyo Rooms at Hotel Shivalik Hills11567 for check in on 09.07.2018 from Make My Trip. The photos available online showed the rooms well maintained with clean beds. I believed the photos available would be true and hence booked the rooms. However, when I arrived at the hotel the sight of the hotel was awful. There were flies all around. The rooms were dirty and beds had stains and were stinking. The person at the reception didnt even had the basic courtesy to ask for water. Paid the full amount believing the reviews and photos to be true. The state of the hotel was so bad that I had to leave the hotel without checking in and foregoing entire tariff paid. I feel cheated and have lost the trust in oyo rooms.
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