Casa Beach Hotel "Casa Del Mar"

Beautiful hotel, very nice facilities, staff are very hospitable and welcome. I had a very relaxing and comfortable stay. The hotel recommended diving activities to do locally, and I was able to get the experience I wanted, very easily. Overall very enjoyable stay.

Estive nesse hotel por 2 dias em janeiro de 2025. O hotel tem uma estrutura boa, quarto são padrão básico. Não tem frigobar (ponto negativo). O café da manhã é simples, com poucas opções mais tudo muito gostoso. Fiquei chateada pois no ato da reserva solicitei um quarto no primeiro andar para não subir escadas, pois estava com minha bebê e carrinho, e ao fazer checkup me colocaram em um quarto no segundo andar com vista pro “nada” 😒 quando reclamei ela disse que não tinha como trocar, so no próximo dia, o que não serviria pois ia dar mais trabalho uma vez que logo depois já iríamos embora… Outro problema que tivemos foi no checkout que ao pagar a conta eles queriam me cobrar 30 dólares a mais de uma conta que estava no meu quarto um dia antes de eu me hospedar! Ou seja a conta nem minha era! No mais a comida é boa, preço bom e vista bonita! O mar é bem quente e ótimo para tomar banho! I was at this hotel for 2 days in January 2025. The hotel has a good structure, rooms are of a basic standard. There is no minibar (negative point). The breakfast is simple, with few options but everything is very tasty. I was upset because when booking, I requested a room on the first floor so I wouldn't have to climb stairs, as I had my baby and stroller, and when I did the checkup they put me in a room on the second floor with a view of “nothing” 😒 when I complained she said that There was no way to change it, only the next day, which wouldn't be useful as it would be more work since we would be leaving soon after... Another problem we had was at checkout that when paying the bill they wanted to charge me 30 dollars more for a bill that was in my room the day before I stayed! In other words, the account wasn’t even mine! Other than that, the food is good, the price is good and the view is beautiful! The sea is very warm and great for swimming!

Passé la première impression plutôt positive en rentrant dans le hall, tout le reste est plus que médiocre... - On arrive à midi dans la chambre, pas de serviettes de toilettes, il faudra attendre 18h pour qu on nous apporte 2 serpillières (toutes les serviettes sont effilochées et ressemblent plus à des vieux chiffons de garage qu autre chose...). Et ce sera comme ça TOUS les jours ! Obligé de réclamer des serviettes tous les jours !! 4 cintres dans la chambre... on en demande en supplément mais on nous réponds que l hôtel est complet et qu ils ont pris les cintres de notre chambre pour les donner aux autres ! :-) Malgré la hausse de ton, rien n est arrivé pendant tout le séjour... à savoir : ils n ont qu un seul sèche cheveux pour tout l hôtel 😔 - la nourriture : ÉPOUVANTABLE ! Du pané, du pané, des frites, pas de sauce, pas de goût, c est moche dans l assiette. Obligé de faire annuler notre pension complète et d aller manger dans l hôtel d à côté tous les repas ! - Le personnel : il fait la gueule voire pire, ils se foutent de la vôtre ! Ils sont 15 au bar mais on a tout juste de la chance si un seul se bouge pour vous servir... - et pour finir, les transats de piscine (qui soit dit en passant sont degueulasse avec des matelas tachés et déchirés) donnent sur un mur en béton au pied duquel vous avez un tas de cailloux affreux, donc vue mer pas top... Voilà, vous êtes prévenus :-)