Radisson Hotel Jalandhar

Very nice hotel and food was great. Evening dinner and cocktails in the bar were of a very high quality. We had an issue with the breakfast where service was terrible, we had no napkins or cutlery on the tables. no glasses for the juice and cold paratha. i had to complain to the manager as there were so many things wrong with the morning breakfast service from the average standard of staff there to help. The other good things covered up the mess we had with the breakfast.

Once the best hotel in Jalandhar I'm sure, it's sadly stuck in the same year it was opened. It's looking quite dated and tired with very little to no maintenance apparent especially in the rooms. As you can see from my photos, the bathroom in particular was very sub-par. Taking a shower almost seemed like a trial - felt like I needed another shower to get over taking a shower. Shudder. Oddly angled toilet was novel too, as was the toilet roll holder being more than an arms length away - most odd. The wooden flooring in the room was badly scratched and large gaps were showing all ***** the length of the room in several places with some planks raised causing my toes to catch on the edges now and then. There was a large chunk missing from the marble top of the coffee table exposing sharp edges which I nearly caught my fingers on when adjusting my chair. Lighting is quite dull and not particularly bright, notable near the door area. And good luck trying to figure out how to turn off all the lights in one go when you're in bed - the only way was to turn the lamps off manually before lying down. On a safety note, the cord of the desk lamp was split exposing live wire and about to snap off too. What's with all the loud club music playing constantly in the lifts and restaurants and garden? Headche-inducing at best, so annoying and not in keeping with the ambiance at whatsoever! I feel sorry for any guests with rooms by the lifts, you know they're on the way before the doors even open. There was no noticeable cleaning of the floor either it seems. There was the same debris on the floor since I checked in, and never once heard a vacuum being used. On a positive note, the bed was firm but relatively comfortable. The main restaurant is ok, though selection is limited compared to other hotels I've stayed at, but quality is good. Services of the staff is also great and all look to be trying to do their best. Overall, for the prices being charged the place is sub-standard and is trying to still ride on the Radisson brand name and prestige it once had in the early 2000's. This place could be exceptional if it undergoes a major overhaul and modernisation of the rooms...and stops playing that DREADFUL club music!

“NOT convenient to to historic area Hotel staff know NOTHING about the area Was mislead by Hampton hotels regarding the location of this hotel. Room was noisy, music coming at odd times of the night. Otherwise as one would expect for room cleanliness and breakfast was fine.”

Can not fault it in any way. Service to food to experience… 5stars. Can not wait to visit again. Ideal Location too

Food was disgusting, Food was bad service was terrible housekeeping staff was somehow trying but not up to the mark ! The worst experience ever

Great hotel great food. I liked their hospitality and maintenance of the hotel being an older property.