Jai Mahal Palace

Abysmal staff. Lazy. Didn’t want to place a sun bed because it was ‘about to rain’. Asked him to call his manager so he reluctantly placed the bed. Spa and steam can only accommodate one person at a time which is ridiculous for such a large hotel. Food is good.

Excellent services, delicious meal, perfect evening. Enjoyed folk show and puppet show. Incredible ambience. Special thanks to Monu singh and Divya for amazing service! Beyond expectations. Can’t recommend enough. Will visit again surely.

I went with my family for dining last night. Food & service was Amazing, Vidhushi & other staff. One lady in saree named Shivani if not wrong-helped my wife to wore saree for photos. It’s shows concern towards every guest,means a lot to us. Tajness is everywhere.

Beautiful property with huge greenery of 18 acres in center of Jaipur City with close proximity to main markets, and it is a heritage property worth staying. Food is extremely good and traditional Rajasthani food is a must ry. Staff are very friendly and helping, for me it was home away from home.

This place is incredible! From the moment you step inside, you feel like royalty. The property is beautifully maintained and spacious. The staff, including Aslam, Vishvas, and everyone else, is incredibly friendly and attentive. The food is amazing, and the breakfast buffet is a feast with everything you could ever want. It’s definitely one of the best places we’ve ever stayed at.

It was my absolute pleasure to be there. TBH it was a lazy lazy day after 15+ days of continuous travel and we kept this day as buffer just in case to avoid last moment changes if any. We reached Jaipur early so we opted going Khatu Shyam temple prior to our hotel checkin. So by the time we checkin we were utterly tired. But the moment we entered the property, our eyes lit up with the traditional welcome we experienced. Ms. Bhumika was very courteous to brief everything and escort us to the room. Later we ordered food from in room dining and it was so very impressive how meticulous attention was given that everything that we wanted ***** was right there without even asking. Also, the food was top notch. Later in the evening when we came back from the city shopping all the staff was so helpful that they took every bag we had and ensured our comfort. Later we went to Marble arch and that’s where we had our best ever experience. Mr. Sumer served us and he went above and beyond to get us what we wanted. Not only he got us dishes beyond the menu but also gave us a complementary mock tail. We were absolutely in awe with the service we got but let me tell you, that was not all. Next day we wanted to checkout by 9 and we went to Marble Arch again for breakfast and there we were served by Mr. Aslam. Firstly he gave us a warmth of a family member and he too went above and beyond to ensure our best experience. He saw that we were hurrying up to catch a flight so he got us parcel boxes to get whatever we wanted and we were glad that he did because our flight got delayed and we were stranded for long. Altogether, we were highly touched by the warmth we received by Mr. Sumer and Mr. Aslam at Marble Arch. Later when we went to checkout counter, things were highly seamless and Mr. Vishwas gifted us the lucky coin made of copper with name of the property. We departed with fond memories to cherish forever. Mr. Ummed was courteous to hold the “Chhatra” for us and leave us upto the cab. We also took snaps with him. All in all, it was an absolute bliss to be there.