Gems Suites-A Boutique Stay

Hotel gems suites have good spacious rooms, excellent service and provide kitchen equipments on request. Amazing staff. Location is 100 mtr inside the main road and parking could be slightly challenging, nevertheless ample of space is available at main road. My stay was amazing at the site. Will really recommend hotel.

Nice big and spacious rooms, excellent manager. Everything was in place in the room, didn't need to ask for anything

We had a horrible experience at gems suite. First of all the room that was promised with balcony - we didnt got that. As per pictures we had a larger sized balcony. But in reality the balcony was small. Next - attitude of the care taker. Was as if they had done mercy on us and we had got the room at cheaper price. And in real the room rate was high but in reality the room were not worth that much also it didnt end there, when we asked for fresh cups and cutlery, we were told that those are washable and to wash and use. For breakfast also whenever we asked for some option from the menu, we were denied stating cook is not there. No toileteries to add on. Room was cleaned only once. And when we asked for laundry. They straight away denied. But we dont provide. Next day, the guy said. Yes it is there but at 10% discount. I really want some action to be taken. This is really the worst experience.

We had a horrible experience at gems suite. First of all the room that was promised with balcony - we didnt got that. As per pictures we had a larger sized balcony. But in reality the balcony was small. Next - attitude of the care taker. Was as if they had done mercy on us and we had got the room at cheaper price. He literally told us that due to these booking platform you had got room at cheaper rate. And in real the room rate was high but in reality the room were not worth that much also it didnt end there, when we asked for fresh cups and cutlery, we were told that those are washable and to wash and use. For breakfast also whenever we asked for some option from the menu, we were denied stating cook is not there. No toileteries to add on. Room was cleaned only once. And when we asked for laundry. They straight away denied. But we dont provide. Next day, the guy said. Yes it is there but at 10% discount. I really want some action to be taken. This is really the worst experience.

Good experience in hotel, hotal are very nice room and nice decoration

Good location. Spacious and clean rooms. Totally value for money. We had a wonderful stay