The Thinnai - All-Suites Boutique Hotel

This is a lovely hotel with very good service and a very tasty breakfast ! The beds were extremely comfortable. We were lucky enough to have a suite with a full lounge area and kitchen (tough we didn’t cook). It was very also very quiet and peaceful. The pool was great too - just long enough to be able to do laps! I did provide feedback to the hotel that they need to provide at least one entertainment channel in English as all that was available was a news channel - and after half an hour of bleak world news, it would have been nice to watch a movie.

Amazing hotel and staff, our 2 nights stay was wonderful with very tasty buffet food for breakfast and dinner. Will visit again.

A very comfortable hotel with very friendly and helpful staff. The rooms are huge we had 304 on the ground floor. There is a separate lounge area with TV and bar fridge and then a large bedroom with a king size bed. The food was very good as well, could not fault anything we had. The first floor bar is a relaxing spot to have a drink. We were invited to a Hindu ceremony in reception and we were warmly incorporated into the staff group to participate, it was a very nice experience.

Really nice place to stay in Jaffna. Beautiful gardens and modern and comfortable room. We had a suite. Really good beds. Staff are very accommodating. Beautiful surrounding gardens. We would stay here again when coming to Jaffna. Thankyou to the team at Thinnai

Luxe hotel, grote mooie kamers. Heerlijk zwembad en super gastvrij personeel. Het eten is goed. Als het ‘druk’ is met gasten is er in de ochtend en avond een buffet met volop keuze. Als het rustig is dan krijg je een À la carte menu wat erg beperkt is maar wel gewoon goed. Wij vonden wel het contrast erg groot tussen buffet en de À la carte optie. In de buurt (8min lopen) zit Lavin’s, hier hebben wij heerlijk lokaal geluncht maar ook voor diner prima keus. En iets verder rijden een nog betere keus, restaurant Rusichchatti!!

We were given a very high recommendation to stay in this hotel. We found the staff very friendly and helpful. However, staff still need to be proactive. This is lacking considerably. For example, luggage was brought to our room but no one offered to bring it upstairs. The rooms were cleaned but towels not always replaced or plates / cutlery replaced. When you know that the customer is drinking tea, there was no initiative to leave more tea bags, instead I had to call every time. Not a big deal but areas for improvement. Maintenance checks need to be done regularly before check-in. A bathroom sink was leaking which I found on arrival. It took the maintenance person over an hour to fix. There was also a loose sink fitting which was on one screw. Things that could be better. Additionally, better toiletries could also be provided for example control buds. Amutham restaurant was very nice. Saranya was really lovely. Room attendants Duvarakan and Dushyanthan were very good and with some extra training can be truly excellent. The pool and gym looked good but we didn’t have time to use it. The driver / chauffeur accommodation needs to be improved. They are the ones who will bring new business to the hotel and need to be taken care of. Hotel location is really good with easy access to all parts of Jaffna.