Green Grass Hotel & Restaurant

This is a very basic hotel with air conditioning, really value for money. The staffs are very friendly and helpful. Room are very clean, no mosquitoes, overall I would say a good place to escape the heat and stay cool in room and have some cold beer in the bar below.

An absolute no. Dreadful. Left after less than two hours; the only positive aspect was that the hote allowed me to cancel without charging me. Loud, not clean, poor quality, dirty bedding. Avoid.

Dear Green Grass Hotel Management, It is with sadness I am writing this about your hotel. I came to Jaffna after 40 years and the experience was not great . I stayed for two nights in Room No 107. I tried so many ways to contact the hotel but my issues are still not answered. They never responded to email i sent and also my calls are unanswered. 1: I was wrongly charged for a meal that I never had (Rs 1804.00). Sent many emails and tried to call but no so far response. 2: I had torn towels left in the room-Refer attached photo. When I took the room the towels left was in that condition (TORN). When asked for replacement, i was give two sets of fresh towels but both were in poor condition. I suggest the hotel to change all the towels. 3: Internet was not working in my room. After few complains, they gave a connection to my room via a router (WIFI in the room was not working) 4: There was no power point near the table for the kettle-this is a minor issue.