Rodeway Inn & Suites Jacksonville Near Camp Lejeune

The bathroom was dirty. The towels did not look clean. The TV did not work and when I told someone at the front desk, they sent someone that couldn't fix it. There was a roach in the bathroom. There was no continental breakfast.

The front desk lady was absolutely rude, she shouldn’t be working customer service. Asked for extra towels since we only had one in the room and was told no, the room smelled bad (like smoke). After we checked out the lady checking us out had an attitude. They should find someone else that actually does their job. Very disappointing!!! The lady working night shift was amazing, probably the only good thing about this place.

There is a $150 deposit for a room that we paid $81.73 for TWO nights online. The room was horrible. Light switches were disgusting, the doors were so filthy and brown. Brown ring around the tub, brown stained towels. Old blood splattered on the walls. Please read their google rating it’s horrible and so is this hotel

In Jacksonville attending a ConEd for two weekends in April. On a budget and chose Rodeway. After reading reviews I was worried but I didn’t change my mind on staying. Like most travelers, since the govt lockdowns have been lifted- customer service has gone by the wayside almost everywhere. No one wants to work and for travelers that means check in clerks and housekeeping. So I came prepared with a bag of cleaning supplies, bedding to include pillow. Upon arriving at the hotel you can see the pool has been inoperable for a long time with no intention of being repaired, no visible intention. The lady working the front desk was professional and pleasant. Upon entering the room I started unpacking the cleaning supplies. Ran the hot water, used my pines and mopped the floor, wiped down all surfaces, and using Lysol spray on all touch locations. But to my surprise, the white towel used to mop was only a hint of grey. They do clean their floors. The place is dated, for sure. But everything was clean. So I had gone overboard. As you can see by my status I travel a lot and I’ve seen a lot of good and bad. I would place Rodeway as average. Sure it’s dated but my experience wasn’t that bad and O will be coming back again when in town.

This place is horrible, the pictures must of been taken 40 years ago when this place was new. Toilet was leaking and making noise, Holes in the sheets, smells like cigarettes, the African American manager was super disrespectful, rest of staff were nice. No comforter on the bed, I wouldn’t want to shower or even use the toilet in the washroom. Half the outlets didn’t work. We ended up staying at the motel 6 down the street(which is great for 10$ more) and when I asked her for a refund she was being super disrespectful basically telling me to F off. DONT STAY HERE

Do not stay here... I traveled a 1000 miles with my 8 yr old to see my son graduate. Along the way I lost my drivers license. I still had a copy on my phone. They would not accept it and would not give me my money back. I spent everything we had to get there and ended up having to sleep in my car over the weekend. The following Wednesday when I finally got ahold of someone they said that they were going to only give me 1 night back. After I said that was unacceptable they hung up on me and when I called back I was interrupted and hung up again. Do not stay here