Rustic Inn Creekside

The resort is top notch. We thoroughly enjoyed the breakfast buffet, the creek side accommodations, the shuttle, and the bistro. Everyone was super nice, and daily housekeeping was beyond expectations. The creek side accommodations give a wonderful view of Flat Creek, which is a favorite spot of ducks and swans. We watched them for hours from the comfort of our room. There are deer that will visit you too! The resort has hundreds of rooms and is within a few blocks of town, but the orientation of creek side rooms made it seem as though we were much more remote. We were struck by the cleanliness of all areas. The buildings are log structures and the logs were completely dust free and shining as though they had all been recently cleaned. We didn’t use the heated pool, hot tub, spa services, or sauna. We had the coconut shrimp appetizer and bison chili while partaking in adult beverages in the bar. Everything we had was fantastic. The bison chili was the best chili ever. I would definitely recommend the resort. Splurge for a creek side room.

Front office staff were rude and unhelpful. The pool and hot tub area need an upgrade, water was not hot in the hot tub. The rooms were clean but dark and outdated. The bathroom was very cold, no heat in the area where the toilet room is. The hot water doesnt come very quickly and doesn't get very hot. The breakfast was very mediocre. Most of the items were cold and hard. For winter stays I would not recommend because you have to go outside in the cold to use any of the facilities, eat breakfast, etc. Also the steam room is falsely advertised because you have to pay for a massage to be able to use. Not family friendly at all.

Do not waste your money. The manager, Jessie will probably try and respond to this review blaming everyone except himself. Customer service is low on the priority list at this resort. We had nothing but problems here except for the young lady and young man who work in the office during the day. They were friendly at all times. On Dec. 29th the fire alarm went off in the middle of the night. Several guests tried to call the front desk but no one answered. After 15 minutes.. still no response from office staff, fire department, or police department. One guest finally reset the alarm after guests checked all floors in the building. The second day here we had no hot water. It was finally repaired after several hours. Our heat never shut off or worked properly. We woke up at 2:00 am on Dec. 30 with the thermostat reading 86 degrees. The repair guys came the next day and said it was repaired. It was not. We just had another fire alarm on Jan. 1st. A message went out stating that all was clear that a guest left the door open to the steam room. The management always puts the blame on anyone except themselves. Nothing but problems at this resort with the management being money hungry and non-accommodating. I’m sure several fire codes were broken when the fire alarm went off in the middle of the night.