Amangani

I had reserved a room several months ago for June 2025, which was subsequently canceled by the hotel due to its decision to close for renovations during that time. Despite multiple calls to Aman, my deposit of 50% of the total room cost has still not been refunded.

I wasn’t as impressed as I thought I’d be. The reception was kinda weird. It felt like most of the staff are temporary workers and not really a career. It’s a really small town and all the other towns around it are even smaller. You can eat at the 2 restaurants in the hotel or go into town and have a choice of 4-5 at most. Not sure why the town is so popular. Not much to do there. Anyways the hotel room was big and they have a nice heated pool with an incredible view but that was about it. I also thought the room could use a facelift. It is one of their oldest property.

My wife and her mother stayed here in 2016, and even then, she didn't exactly come back gushing about her stay. While there is nothing inherently wrong with Amangani, it's just not a place that is particularly memorable. Service is adequate, the hard product is aging but is decently maintained, and the food is as awful as my wife remembered it (I was also not impressed.) We stayed in the Spring Gulch Suite, which is arguably the best room on site. Having stayed in the exact same room last time, my wife was really hoping to try the Amangani Suite, since it's the only one that supposedly offers views of the Teton Range. Unfortunately, by the time we tried to book (about 4 months out), it had already been taken. Why do all of the other rooms not have Teton views, you ask? First is the location - it's actually about 25 minutes away (by vehicle) to the first viewpoint - it's closer to Jackson than it is to Grand Teton N.P. Secondly, the property is angled in a way where it faces away from the Tetons - you do get a very nice view of mountains and the valley below, but be aware that it is not a view of the Tetons. Aside from that, the room was adequate. One thing we don't like about most Amans is their lack of true Suites. What they call Suites are actually junior suites - it's an open plan room where the living room and bedroom is in one (large) shared space, which is inconvenient during times when I want to do my own thing (i.e. work or be on conference calls) and she wants to do her thing (sleep, watch Netflix, etc.) On the positive side, our unit had two separate bathrooms, which my wife always appreciates (as I said, she's a clean freak!) Since we rented a vehicle and have been to Grand Teton (and Yellowstone) several times before, we did not avail ourselves to any specific Aman experiences. Keep in mind that none of the experiences they offer are particularly exclusive - you can either do it yourself, or hire a local tour company to provide the same experience at a much lower price. Given our familiarity with the area, we also did not need any concierge-style services. The staff were friendly and professional overall; they fulfilled every one of our requests with competence. That said, we never got a sense of familiarity with the staff as we have at other Amans - there seemed to be constant shifts and rotations of people on duty to the point where we were asked our room number on numerous occasions (Amans are known for not asking because they do/should know who you are.) The two things that stand out that are not luxury-like are the food and room amenities. The restaurant is not bad, but the offerings are extremely limited and the quality is hit and miss. Since Amangani is about a half our from Jackson Hole, we were hoping to spend most of our evenings having dinner in their restaurant or in our rooms, but rather than looking forward to it, we instead sort of tolerated it. Everything we ordered also we quite rich and heavy, which is something