The property was not like in the photos, cleanliness was lacking. There was a strong damp smell throughout the hotel and there seemed to be a big problem with flies. It was so bad I had to check out early.
However the staff were great it’s just unfortunate how bad the hotel is.
Käännä
Majoituspaikan vastaus: Good Morning Ma’am, Thank you for your review, but we do not have records that you checked into the hotel, you made a booking and asked for a refund. Which was processed immediately.
Christian
Majoittunut 3. 2025
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 14.4.2025
Excellent
Käännä
Christian
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 10.4.2025
Everything here is good
Käännä
Odutola
Majoittunut 2. 2025
Muu
6.0/10
Lähetetty 21.3.2025
Very good
Käännä
Majoituspaikan vastaus: Good Evening Sir,Thank you sir,
oribami
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 19.3.2025
The breakfast is great, and all Staffs are very friendly and helpful: the manager, receptionist, kitchen staffs, and the security.
Great location.
Highly recommended.
Käännä
Majoituspaikan vastaus: Good Evening sir,Thank you sir,
Sydney
Majoittunut 2. 2025
Muu
2.0/10
Lähetetty 4.3.2025
Firstly, this is my first ever bad review, which I feel compelled to share.
Upon my arrival, there was confusion about my booking. The receptionist asked me to take a seat as the room was being “prepared.” She called her manager, who then told her to give me any room that was available. The receptionist also stated that I’d receive a text from the manager giving me the code to my room. I stayed there for 10 nights and never received any text from the manager.
The pillow, sheets, and bathroom were very dirty. I was truly shocked at how dirty the pillows were.
I notified the receptionist on day one that the safe in my room wasn’t working. No one addressed this issues after 10 days of being there.
On several occasions, there was no water coming out of faucets or shower. I had to call the front desk every time I encountered this issue, and they’d check and the water would magically come back on. Mind boggling that you have to ask permission to use the restroom on your own hotel room.
Every time I took a shower, the bathroom would always flood because the drains in the shower would back up, and I’d be showing in a pool of water. Not only did the bathroom flood, the water would flow all the way to the room, and I’d have to clean it up.
I was woken up out of my sleep around 9am on checkout day, and reminded that I had to be out of the room by noon. I told them I’d like to extend until 6pm, and was charged for a full day. I received a call at 5:59pm asking if I was out.
Käännä
Majoituspaikan vastaus: Good Morning Mr Sydney, your room was upgraded and your room was not accessed strictly because you only required cleaning and your check out was by 12pm and was asked to extend as we have a guest for the room, We deeply apologize for the faucet and we promise to do our best in cleaning.
Ericka
Majoittunut 1. 2025
Muu
2.0/10
Lähetetty 22.2.2025
Ruined my wedding
Käännä
Ericka
Majoittunut 1. 2025
Muu
2.0/10
Lähetetty 20.2.2025
Ruined my wedding bye not providing any service that was paid for
Käännä
Majoituspaikan vastaus: Good Evening Ma’am,Thank you for the feedback,We have footage of everything that was paid for and was given, and you checked out with an outstanding of food and beverage worth of 248,000 in naira, as we charged on the house, because your guest was more than the numbers paid for the event. Thank you Ma,
Dawn
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 16.2.2025
The hotel is nice & clean with comfortable beds. The staff is wonderful! They're all friendly & very helpful.