Rodos Palace Hotel

Huone kunnostettiin täydellisesti täydellisellä näköalalla, mutta lämpötila ilmastointi maksimissaan oli 27-29 astetta Minibaarissa ei ollut jäähdytystä ollenkaan Kun valitin, he sanoivat minulle, että se ei ole jääkaappi ironisesti vastaanotossa ja teknikon jälkeen huomattiin, että sitä ei korjattu ennen kuin lähdimme. Huoneessa oli kahvinkeitin, joka sisältyy hintaan, mutta meiltä veloitettiin lopussa kahvi 5 tähden hotellissa kalliilla yöhinnoilla. Hississä ei ollut ilmastointia ja se oli kaasukammio 17. kerrokseen asti, jossa yöpyimme Hotellin supermarket veloitti minulta 10 minuuttia ylimääräistä tupakka-askia, jonka ostin, koska hän ei anna kortilla, kuten hän kertoi ja näytti minulle käsin kirjoitetun kirjeen. Yleensä 70-80 mentaliteetti, joka ei millään tavalla oikeuta hänen syytöksiään

The list of things that are wrong with this property is too long, the staff will try to please you with tools they have at their disposal as per PR Manager, free access to VIP lounge , free dinner at one of their restaurants instead of fixing the real problems to make the stay stress free. It is not a 5 star property.

Special thanks to Irina from VIP lounge for the professional service, being very polite and nice to us. Great hospitality and atmosphere.

Holiday with myself and my 3 daughters. We arrived around midnight, the main reception blew us away, amazing to look at. However - no meal/drink to greet us with as I would have expected from a 5 star hotel. We were driven to our room in a beat up van type car - where the passenger door was hanging off! Was let up to our room by the guy who dropped us off, very polite and helpful. Meals are very 'samey' unable to help yourself to drinks at meal times (breakfast you can get apple juice, water and OJ), staff are super busy and sometimes we will have finished our meal with no drinks - this did frustrate me as this is not 5 star service. Sunbeds..dont bother trying to turn up after breakfast thinking your getting one round the pool... we paid to just go to the beach every day. No restrictions in place for sunbed hoarders that put their towels out and rock up at stupid o'clock. The subway to the beach is a tad ropey! Rooms are clean and the cleaning ladies are lovely. Our room was for 4 of us, but only 1 chair out on our balcony. The mini bar in the room has a notice saying we are unable to store peraonal items in there, and theirs an inspector that comes around to check?! All in all i wouldnt rate this hotel a 5*. But we have had a nice time.

Séjour agréable dans un hotel qui ne correspond pas au 5 etoiles . Nous avons apprécié le travail des serveurs au restaurant et en particulier Leonidha qui est toujours au petit soin de ses hôtes avec un grand professionnalisme et de surcroît avec le sourire dans un environnement bruyant .

Came with two teenagers, female age 17 and male age 16 for 10 nights. This is not 5*, it’s more like a low 4 and ultra all inclusive means nothing. It’s a gimmick that implies an ‘upgrade’ from the bog standard all inclusive but you actually get less than you would at a 4* all inclusive across the other side of the island. Make it make sense! My two underage kids were given silver wristbands at check in. Unbeknown to me, they mean you can get alcohol. The kids bands are meant to be pink or green. Thankfully I have well-behaved teens or they’d of been sloshed on a nightly basis when I was asleep. Reception told us at check in that the Mini bar in the room will be re-stocked daily as part of ultra all inc, it got to day 5 and it hadn’t been restocked. So I gave up waiting and asked those cheerful people (sarcasm intended) at reception if it could be stocked - I asked 3 times in one day! And each time I was told that they would get the ‘mini bar team on it’ or ‘we’ll do it immediately’ except no one did! Called reception again from my room to be told they can do it the next morning but it will be charged per drink (one can of coke is €3.50…wtf). I mean, they could throw some bottled water in the fridge couldn’t they? That would at least be something for when you need a drink in the night or the morning….but no, apparently not. In fact, if you read the room service card in your room (also a charged service) you’ll see that they warn you to not put your own drinks in the fridge either or they will charge you. Staff give out conflicting information which leaves you a bit confused as to what you can actually have without wracking up an extra bill at check out. The rooms are full on 80s nostalgia but they are clean and comfortable we were meant to have a garden view/dome view but it’s actually a roof top view that resembles a factory top with trees in the background. They make it sound scenic but the reality is somewhat different - think premier inn off the M25. (They need to turn the roof into a living garden or something because the garden/dome view is not that great). The cleaning staff come daily and do a good job. You get fresh towels and a made bed. Thankfully, we were barely in the room so we weren’t too fussed on the decor or the view (but some might be) Food Buffet was basic - a bit bland and mostly the same every day with a few cheap variations like a butter bean salad. Every day we got greek salad with peppers and tomatoes cut in halves - that tasted of…..well nothing!, There’s multiple versions of chicken with some sort of thin soupy sauce, white fish with a similar consistency sauce, rice, chips, a couple of pastas choices, some vegetable dishes and spag bol. Honestly I never want to see Spag Bol or chips again. They also do ALOT of pork items which isn’t great when you’re allergic to it like me - it knocks out about 4 meal options. They finally did a Greek night on day 7 of my stay and this was hands down the best night and the re