Black Desert Resort

Resort Design is not good. Rooms don't take advantage the beautiful setting. Be sure your room faces the mountains or golf. MANY rooms face interior courtyards so NO enjoyment of your balcony. Hotel Bartender did not know how to make a dirty Martini, very easy to make, could not figure out what she gave me. Meomi Pino nor is 22$a glass, pretty high for meowing. returned to our room @ 3pm 2 days and room not done. Needs new management. Golf course was beautiful. Disappointing stay

Good.

A work in progress. We knew when we booked this resort would still be under construction . We got a great rate because of it. The room is very nice and comfortable . Lots of room types and options. Front desk staff very nice but they need to be more informative with the 101. Lot’s of options to eat from one high end restaurant Basalt. Service was amazing, food was not 5 star as we expected . Your meal is all a la cart, so be prepared to pay for all your sides. We started with a shared Caesar salad, very good as well as a $30 crab cake, yes we split one . Not that great for what we paid and expected . My steak was excellent, my wife had an issue with her meal, the server handled it well . We asked to speak to the manger, she was not very good at her job. We spoke to the front desk and the hotel manager who gave my wife her direct phone number and made it right . The valet service is fantastic all the people are very well trained. We found out this service is contracted out. You have a park yourself option as well . This is a big golf resort and the front desk knew very little about the golf . Pro shop staff were outstanding. Very well stocked at high prices . The golf experience was amazing, we had a great caddie (mandatory) Mike Long very helpful with a great personality . TrackMan on the range was great and a monster 36 hole putting green. The 19th. Hole tiebreaker hole 60-80 yards is a fun way to end the day . Back to dining, we had a great breakfast at latitude the day we did not golf. Staff and food were great . Best atmosphere is at 20th hole restaurant, lots of T.V’s , several simulators to play golf. Food and service here was outstanding. The LPGA will be there in May and PGA is back in October . Black Diamond is a wonderful experience, they have a long way to go to be a leading 5 star resort. Staff training is really needed to live up to that status. The golf part of the resort is certainly at that 5 star level of service and experience .

Was not aware that the property was under construction. We where woken up both mornings at 7:45 with heavy equipment directly outside our window. The only thing they offered to make up for this was comp two days of self parking for $30

We had a relaxing stay considering the resort is still under construction. The staff is still on a learning curve. Beautiful grounds. Golf course was excellent. Valet was attentive . We will return when resort is complete & spa is finished.

Very, Very nice facility even as they are in the middle of construction. We loved the room, the kitchenette and the beds. The bathroom was just designed poorly. There is a “window” from the shower to the other part of the room that lets light shine directly into the faces of those still sleeping. My wife was forced to shower and get ready in the dark as others were trying to sleep. The plugs were right behind the sink so cords kept falling in the sink which isn’t safe. Lastly the shower is completely clear glass which is fine for a couple but when you have friends also staying, no one else can use the bathroom while someone is showering. I would have designed it differently for the rooms that have multiple beds. Overall the entire facility was amazing and we will go back, the only drawback was how the bathroom was designed.