The Westin Istanbul Nisantasi

The Westin Istanbul Nisantasi arvostelua

The Westin Istanbul Nisantasi

Halaskargazi, Halaskargazi Cd. No: 38 D: 66A, Sisli, Istanbul, 34371, TürkiyeNäytä hotellin tiedot
The Westin Istanbul Nisantasi
The Westin Istanbul NisantasiThe Westin Istanbul NisantasiThe Westin Istanbul Nisantasi
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.6/5
Mahtava
42 arvostelu
Vahvistetut arvostelut
Sijainti4.6
Mukavuudet4.6
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(42)
Positiiviset arviot(16)
Arvostelut valokuvien/videon kera(4)
Mahtava yöpyminen!(8)
Kielteisiä arvosteluja(3)
Vieraskäyttäjä
Deluxe-huone, kaksi erillistä vuodetta
Majoittunut 11. 2024
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.11.2024
Good hotel in the middle of everything
Käännä
Vieraskäyttäjä
Privilege Room King Bed
Majoittunut 10. 2024
Pariskunnat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.10.2024
房間乾淨，服務周到，早餐不錯
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your positive feedback! We’re delighted to hear you enjoyed the clean room, good service, and breakfast. We hope to welcome you back soon!Efecan ALICIGeneral Manager
Friedmanchen
Privilege Room Twin Beds
Majoittunut 10. 2024
Matkusta ystävien kanssa
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.10.2024
酒店床鋪舒服，寬帶快，地段好，樓下就是地鐵。租車可代客泊，房間精緻，早餐可以。下次可以住新區的遠點，反正有車。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for the fantastic review! We’re glad you enjoyed the comfortable beds, fast internet, and convenient location. It’s great to hear you appreciated the valet service and breakfast as well. We look forward to welcoming you back, whether you choose to stay with us again or explore other areas!Efecan ALICIGeneral Manager
Vieraskäyttäjä
Deluxe-huone - King-size-vuode
Majoittunut 10. 2024
Pariskunnat
2 arvostelu
4.8/5
Mahtava
Lähetetty 8.10.2024
房間很好，挺大，有小陽台落地窗，周邊很熱鬧，有許多好吃的
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious room, balcony, and vibrant surroundings. It’s great to know you found plenty of delicious dining options nearby. We hope to welcome you back soon!Efecan ALICIGeneral Manager
Vieraskäyttäjä
Deluxe Room W/Balcony
Majoittunut 9. 2024
Perhe
1 arvostelu
2.5/5
Lähetetty 30.9.2024
退房的時候告知我們説損壞了毛巾和被單，需要賠償265usd，前面打掃衞生的時候也沒和我們説哪裡東西壞了，退房的時候突然就説東西壞了，就算我們真的損壞了毛巾和被套也不需要賠償265美元吧，體驗感太差了，不會再入住這個品牌的酒店了。
Käännä
Majoituspaikan vastaus: Dear Valued guest,Thank you for sharing your experience. We're sorry to hear about the unexpected charges and any frustration it caused. Your feedback is important to us, and we encourage you to contact the hotel directly to address your concerns. We appreciate your input and hope for the opportunity to serve you better in the future.Efecan ALICIGeneral Manager
Khulod
Deluxe-huone - King-size-vuode
Majoittunut 5. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.7.2024
Nice hotel and nice location
Käännä
Majoituspaikan vastaus: Dear Khulod, Thank you for sharing your feedback! It's great to know you enjoyed the good service attitude and the convenience of the nearby shops, restaurants and metro station. We appreciate your comments about our excellent location. Hopefully, we will have a chance to welcome you back! Berkay Eken
Hsu WeiChih
Privilege Room Twin Beds
Majoittunut 6. 2024
Liikematkustajat
12 arvostelu
4.7/5
Mahtava
Lähetetty 3.7.2024
前台服務人員態度良好，積極解決問題，原先想要在伊斯坦堡找羽毛球場，雖然沒有找到，但是他們用了許多方式協助我，十分感謝。
Käännä
Majoituspaikan vastaus: Dear Hsu WeiChih,Thank you for your kind words! We're glad to hear that our front desk staff were helpful and had a good attitude. While we're sorry that we couldn't find a badminton court for you in Istanbul, we're pleased that our team made every effort to assist you. Your appreciation means a lot to us, and we hope to welcome you back in the future.Efecan ALICIGeneral Manager
Vieraskäyttäjä
Deluxe Room W/Terrace
Majoittunut 6. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.7.2024
感受不錯哦
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Comfort is very important to us, we are delighted that you had a good stay with us. See you soon!Efecan ALICIGeneral Manager
Ranrandingdangmao
Deluxe-huone - King-size-vuode
Majoittunut 4. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.6.2024
酒店非常新，入住非常愉快
Käännä
Majoituspaikan vastaus: Dear Ranrandingdangmao,Thank you for choosing and trusting our hotel. We are so happy that you enjoyed your stay with us!Efecan ALICIGeneral Manager
Sumaya Al marzooqi
Westin Workout -huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.5.2024
The staff were amazing the rooms are clean and neat. Breakfast needs to be a bit upgraded for the price offered. Otherwise all good and amazing staff and location
Käännä
Majoituspaikan vastaus: Dear Sumaya Al marzooqi,Thank you for your lovely comments!We are very happy you have enjoyed our rooms, the location, and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager
Xiaodoudouhaotiaopiai
Privilege Room Twin Beds
Majoittunut 4. 2024
Muu
56 arvostelu
4.7/5
Mahtava
Lähetetty 1.5.2024
2024.4.30號離店，來做個最新點評吧！哈哈哈…… Westin（威斯汀）整體不錯，我是看在這個是2022年開業的，才訂的，起碼設施新一點。 再説了，酒店位置也不錯，周邊有不少吃的，樓下有星巴克和其他咖啡廳，對面有個麥當勞，還有一個華美達酒店，前台服務態度也不錯，拍照也很配合。 4.28--30號，一共住了2晚，但酒店衹第一天提供了拖鞋，後面就沒有了，不知道為啥。 ps：房間有提供一支薰衣草小精油，助眠用的，攜帶方便，這個不錯。 總的來説，比較滿意，下次去了還會選Westin。
Käännä
6/13
Majoituspaikan vastaus: Dear Xiaodoudouhaotiaopiai,Thank you for your lovely comments!We are very happy you have enjoyed our rooms and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager
Joj123
Majoittunut 12. 2023
Liikematkustajat
1 arvostelu
2.5/5
Lähetetty 25.12.2023
The room booked from Trip.com was on the 2nd lowest floor and next to the school playground which was extremly noisy. Moreover, the restaurant on the 1st floor had celebration event which was last till 11pm for consecutive 3days. I was trying to ask for room change but was told "fully booked" actually all types of room were available. Location is good, Facilities are new but the service was horrible. It was nightmare choosing Westin Istanbul.
Käännä
Majoituspaikan vastaus: Dear Joj123,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to provide us with your insights.We sincerely apologize for the inconvenience you experienced during your time with us. Regarding your request for a room change, we apologize if there was a miscommunication or misunderstanding because we just told you the noise same all of the floors.We appreciate your positive remarks regarding the good location and new facilities of our hotel. However, we deeply regret that the service you received did not meet your expectations, resulting in a disappointing experience for you. We would like to assure you that we are committed to continuously improving our service levels.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future under more favorable circumstances.Efecan ALICIGeneral Manager
Anonyymi käyttäjä
Deluxe-huone - King-size-vuode
Majoittunut 10. 2023
Perhe
10 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 12.10.2023
服務對已經5星級酒店來説真心不及格 前台很冷漠，拎包的因為我沒通過他們訂taxi（因為價格開的賊高），而對我們視而不見 通過攜程訂的，給了二樓房間，就在健身房傍，電梯出來還有一個賣床品的展櫃，很無語…
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our team friendly and appreciated our convenient location. We strive to provide a welcoming atmosphere for our guests, and it's great to know that our team made a positive impression on you. Guest Relations Team
DeepBlue90
Deluxe-huone - King-size-vuode
Majoittunut 10. 2023
Yksin matkustavat
26 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 4.10.2023
酒店很新 位置方便 樓下就是公車站和地鐵 臨街非常吵 即便有很厚實的隔音玻璃 房間裝修味道非常大 早餐豐富
Käännä
Majoituspaikan vastaus: Dear DeepBlue90,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our team friendly and appreciated our convenient location. We strive to provide a welcoming atmosphere for our guests, and it's great to know that our team made a positive impression on you. Guest Relations Team
osama junaidi
Deluxe-huone - King-size-vuode
Majoittunut 9. 2023
Pariskunnat
2 arvostelu
3.0/5
Lähetetty 3.10.2023
The hotel is great in location, cleanliness, but I had an incident where the room cleaner stole a fine sunglass from the room, where we discovered that after room service (the glasses was old and we didn't give that attention and we don’t want to ruin our enjoyable trip to Turkey). I sent a private complaint email to the hotel reservation after I left the hotel as I didn't want to raise the issue at checkout, just wanted to highlight this issue to hotel management to avoid such indecent in the future with other guests. But unfortunately I didn't get any reply on my email, which I coincide unprofessional from a reputed name like the Westin, that’s why I mentioned it on this website.
Käännä
Majoituspaikan vastaus: Dear Osama junaidi,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced and appreciate your understanding in addressing the matter privately.Please be assured that we are conducting a thorough investigation into the matter to identify the responsible party and take appropriate action to prevent such incidents in the future.Once again, we apologize for any negative impact this may have had on your experience with us. We value your feedback and will use it to enhance our service standards.Thank you for choosing The Westin Istanbul Nisantasi, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Efecan ALICIGeneral Manager