Hobyar, Hocahanı Sok. No.10, Fatih, Istanbul, 34112, Türkiye
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9.5/10
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woe27
Valokuvaluokka
Tarkista vapaat huoneet matkustuspäivinäsi
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1 yö
Vierasarvostelut
8.9/10
Erittäin hyvä
59 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.8
Mukavuudet8.8
Palvelu9.0
Puhtaus9.1
Duweika
Kahden hengen economy-huone
Majoittunut 10. 2024
Pariskunnat
7 arvostelu
10/10
Ylivertainen
Lähetetty 1.2.2025
早餐很棒!
服務生態度也很好!
整體感受很不錯,我們一直住這裏的
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We are delighted to hear that you enjoyed our breakfast and that our waitstaff provided excellent service. Your satisfaction is our top priority, and it’s wonderful to know that you had a great overall experience staying with us.We truly appreciate your support and look forward to welcoming you again in the future. If there’s anything we can do to make your next stay even better, please let us know!Best regards,
Sherazzulfiqar
Kahden hengen economy-huone
Majoittunut 9. 2024
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 15.1.2025
It was amazing, food was good service was also great
Really happy
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with us and that you enjoyed the food and service.Your happiness is our greatest reward, and we look forward to welcoming you back to Demiray Hotel for another delightful visit.Best regards,
AnastasiosP
Kahden hengen economy-huone
Majoittunut 10. 2024
Pariskunnat
3 arvostelu
10/10
Ylivertainen
Lähetetty 29.11.2024
We truly loved every bit of demiray hotel from the aesthetic of the reception , the rooms , the breakfast , the rooftop view everything if I were you and I was looking for a perfect hotel in istanbul I would not search anymore let me be more specific:
We were greeted by the beautiful Ezgi at the reception with a smile and friendly attitude that made us feel like we were visiting friends and family , since i also work in the same field this is what we strive for a perfect check in , she politely gave us complimentary tea and turkish coffee and handed us the keys to the room always eager to help us with any information after explaining the times of breakfast and the hotels included free access areas ( swimming pool, hammam , turkish bath , sauna ) , Hasan the bellboy then took our stuff explaining in detail what is included in the room water and the amenities were complimentary tap water is not safe to drink in istanbul but all the bellboys always brought us water anytime we needed and with a smile .
In the first night we stayed in the hotel we had a issue with the shower phone it was fixed but It broke again the next day , Mert who was at the night shift at the time gave us a complimentary upgrade and also he told us that if possible the change could happen on his shift and not the other shift , I write this down because since I work on this field i find Mert to be a very good , hardworking professional and excellent colleague since he solved a issue so quick in order to not bother the next shift , truly a excellent receptionist and he has my respect . On the third day of our stay we did a huge walk from taksim to the Hotel but we didn't eat anything we arrived back at the hotel and we wanted to order food , Emroh when I told him my request which as a front office manager myself i know it is not a part of the receptionist duties especially at night , immediately spoke with his colleague and they ordered us a pizza which was amazing we left the cash and went to the room , it shows Emroh can go above and beyond for demiray hotel customers and deserves a big applause . On the last day I requested a late check out to Emroh which was accepted and it made us very happy since we could come back take a shower and leave , the hotel has a luggage room which was very convenient .
As for the breakfast it was Huge with great cold and warm options which change everyday , Cansu and the rest of the staff always assisted us with a smile and made our day from the beginning ! I have to applaud the housekeeping team esma and selma which cleaned the room to perfection and made us a beautiful design see picture bellow and since we know housekeeping is difficult for everyone we tried our best to keep the room as clean as possible .
Our room was beautiful with a bathtub and it had an beautiful design and a very comfortable big sized bed . The rooftop has a 360 view of the bosphorus with view of the Hagia Sophia Galata and all the other mosques trully amazing ( Photos bellow ) .
One of the most important things to note which impressed us is that Ugur the manager was always on duty ready to help, he spoke perfect English and he also looked the part with a stunning suit and a beautiful red patterned tie , it is very important for the hotel to have a nice team and this is what the manager does the best , as a front office manager myself I know Ugur has made an amazing team consisting of great all rounded receptionists that all in their unique ways made our stay memorable and amazing and deserves a big applause for his work .
We truly loved everything and everyone at the Demiray Hotel and we cannot wait to be back soon .
Sending lots of love from Greece ❤️
Room 104 :
Anastasios + Ofelia
Käännä
6/8
Majoituspaikan vastaus: Thank you for your heartfelt and detailed review. It was truly a joy to read about your experience at Demiray Hotel, and we are overjoyed to know that every aspect of your stay left such a positive impression on you.Your kind words about our team, from the warm welcome by Ezgi to the attentive service by Hasan, Mert, Emrah, Cansu, Esma, Selma, and our Manager Ugur, mean the world to us. We strive to ensure every guest feels at home, and it’s rewarding to know our efforts resonated with you. Your understanding of the hospitality industry makes your compliments even more meaningful, as you recognize the dedication it takes to provide seamless service.We’re thrilled you enjoyed the aesthetics of our hotel, the amenities, and the breathtaking rooftop views. Knowing that your room, breakfast, and overall experience met and exceeded your expectations fills us with pride.Your story about how each member of our team went above and beyond to make your stay special truly reflects the values we strive to uphold. It’s also touching to hear your appreciation for our housekeeping team’s efforts and the thoughtful touches that made your stay unique.It was an honor hosting you both, and we can’t wait to welcome you back on your next visit to Istanbul. Sending warm regards and gratitude to you both in Greece!With love and best wishes,
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed our prime location in the heart of the old city and appreciated the stunning views from our rooftop restaurant, especially overlooking the Bosphorus Bridge, Galata Tower, and the surrounding areas.We regret that the room did not fully meet your expectations and that you experienced an unpleasant smell. We take such feedback seriously and will address this with our housekeeping team to ensure that all rooms are fresh and comfortable for future guests.We hope the convenience of our location, just a short walk from many iconic landmarks, contributed to making your stay enjoyable. Should you choose to stay with us again, we would be happy to offer a room that better suits your preferences.Thank you again for your feedback, and we look forward to welcoming you back in the future.Best regards,
Majoituspaikan vastaus: Thank you for taking the time to share your experience! We're delighted that you enjoyed the convenience of our location in the old town and appreciated the stunning views from our breakfast restaurant. It’s wonderful to know that the view of the Bosphorus, Galata Bridge, and Galata Tower added to your stay. We hope to welcome you back soon for another memorable visit.Warm regards,
行万里路读万卷书
Kahden hengen economy-huone
Majoittunut 8. 2024
Pariskunnat
3 arvostelu
10/10
Ylivertainen
Lähetetty 11.9.2024
服務很好會幫忙提行李,送到房間。酒店餐廳味道也不錯,收費也合理,景觀很不錯。
Käännä
Majoituspaikan vastaus: First of all, we would like to thank you very much for taking time to write a review about your recent stay in Demiray Hotel. We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul. ✨
Majoituspaikan vastaus: First of all, we would like to thank you very much for taking time to write a review about your recent stay in Demiray Hotel. We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul. ✨
Everything was within a reasonable walking distance. We found the service to be superb and the hotel was the best we have stayed in in all of Turkeye. We stayed closer to the mosques durig our last stay in the city and we liked how quiet this area was in comparison. The breakfast, view, room, and bed were all exceedibgly good. I would stay here again.
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review! We’re thrilled to hear that you found our location convenient and enjoyed the peaceful atmosphere of our hotel. It’s especially gratifying to know that our service, breakfast, view, and accommodations exceeded your expectations and contributed to making this your best stay in Turkey.We appreciate your kind words and are delighted that you plan to stay with us again. We look forward to welcoming you back on your next visit.Warm regards,