Majoituspaikan vastaus: Dear Fanlaifu; Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that our team, especially the front desk staff, made a positive impact on your stay by offering personalized service like checking you in early and arranging a special breakfast on our rooftop. It’s our goal to provide not only comfort but also meaningful, memorable moments for our guests.We're also pleased that you appreciated the design and overall comfort of our rooms, as well as the prime location that makes exploring the city so convenient. We truly value your recommendation for future travelers to Istanbul!We understand that finding the gate initially can be a bit challenging, and we will work on making the directions clearer for future guests. Your feedback is truly valuable to us.We look forward to welcoming you again on your next visit to Istanbul!Best Regards, Yakup Sakin Front Desk Agent
Iuliia
Deluxe King -huone - King-size-vuode
Majoittunut 2. 2025
Perhe
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.3.2025
Безупречный отель для любителей истории и эстетики.❤️ Изумительное обслуживание, чистота, отличное расположение, приветственные напитки. 5 из 5.
Käännä
6/11
Majoituspaikan vastaus: Dear Iuliia, Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know that you appreciated the historical charm of our hotel, the exceptional service, and the great location. We're also glad that the cleanliness and welcome drinks added to your experience.Your 5-star rating means the world to us, and we can't wait to welcome you back for another memorable stay!Best Regards, Yakup Sakin Front Desk Agent
Majoituspaikan vastaus: Dear Ryan. HeThank you for your valuable feedback! We're glad to hear that you found your room spacious and clean. We sincerely apologize for the issue with the double bed arrangement and the gap in the middle. We understand how that can be uncomfortable, and we will take this into consideration to improve our room setups in the future.We hope this did not affect your overall experience, and we look forward to welcoming you back on your next visit to ensure a more comfortable stay.Best Regards, Yakup Sakin Front Desk Agent
Majoituspaikan vastaus: Dear Jixiaobai1217; Thank you so much for your wonderful review! We’re delighted to hear that you had a great stay and appreciated our convenient location, just a short walk from Galata Tower and close to the Old European district. It’s also fantastic to hear that you enjoyed the nearby shops and the surprise breakfast!We love that the seagulls added a unique touch to your experience, and we are so happy to know that you would choose to stay with us again on your next visit to Istanbul. Your kind words mean a lot to us, and we can’t wait to welcome you back!Yakup Sakin Best Regards, Front Desk Agent
Majoituspaikan vastaus: Dear Ahiririw; Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed the spacious room and found our location to be so convenient, especially with the restaurant you wanted to visit nearby. It's wonderful to know that our service made a positive impression, and we’re especially happy that the gesture from our front desk team left you with a smile!We truly appreciate your kind words and look forward to welcoming you again on your next visit!Warm regards,Yakup Sakin Front Desk Agent
Vieraskäyttäjä
Standard, Windowless Guest Room, 1 Queen, No View
Majoittunut 12. 2024
Matkusta ystävien kanssa
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 31.1.2025
前台接待不但人美心善,還非常熱情
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for your lovely feedback! We're so glad to hear that our receptionist made such a positive impression with their kindness, warmth, and enthusiasm. We truly believe that great service can make all the difference in creating a memorable stay, and it’s wonderful to know that it enhanced your experience.We hope to welcome you again soon!Warm regards,Yakup Sakin Front Desk Agent
Overall is good but probably not for level 4. I was given room at level 4 during Friday and unfortunately rooftop bar is operate until 1am, I can literally hear people walking around and especially dragging the chair. I called to complain on the noise and being told that nothing that they can do and the noise will probably happen all the way until 1.30am. Perhaps hotel can do something about it , u can’t expect all the guest to sleep after 1.30am right
Очень неожиданно и неприятно, что улучшенные номер (#1313) был без окна и возможности проветрить комнату. Мне кажется, отель обязан предупреждать об этом на этапе бронирования. Номера, которые при бронировании не имеют значок «вид в город» могут не иметь окон в принципе.