Hotel la Sera

房間裝修味道有點大，其他的方面還行

Rooms are clean and cosy, there is laundry service at additional cost

I stayed 7nights in this hotel, the experience was very good, they have friendly staff and manager, they do their best to serve you whatever you inquire and they can understand Arabic and English, rooms are small but very clean, location is great as it's near to everything and considered in the centre between all places in the European Istanbul side, the mini market infront has almost everything and also very friendly and helpful even if he only speaks Turkish, i know when we book 4-star hotel we measure that with international standards but this is the case in Turkey (all 4 stars are similar to 3_star international standard). This hotel is price convenient and very suitable to medium budget travel plans. I definitely recommend Hotel La Sera and i would love to stay in the same place next time i travel to Istanbul ♡ Best regards for the manager and staff, they gave me many unforgettable memories ❤ Heba Shaheen - Jordan

We requested non smoking rooms. On arrival, we discovered one of the room had someone that had smoked in it. They gave us another room, and it was also smelling of smoking. They moved us to the ground floor. The day management were pleasant, however the night manager is a real piece of work. He ogled my daughter as we entered the hotel. Power went out in the night, however the night manager and his buddies continued to make noise till 2AM in the morning when I finally yelled at them to let their guests sleep in peace. As I stepped out of the room, I was engulfed with cigarette smoke from the night manager and his buddies. He threatened to kick me out of the hotel. The bathrooms are a disaster, you cant take a shower without the water flowing out all over the bathroom floor. The rooms are super tiny. Breakfast was a real BLAH, seriously boring considering you are in Turkey. The area is central, however it very difficult to get taxis to take you there as the area is always blocked with traffic.

Staff at the hotel are helpful and professional, there is a lift on the premises. The room I received could only be heated by me calling on reception, I'm not sure if it was just my room with a faulty system or if it was the whole hotel.They tried to work around it- it was okay but obviously not ideal to not have that freedom. The room was small, clean but not great. The lighting is stark and cold.The shower was large, but I noticed it had a leak I forgot to report this as it was quite significant. The bedding didn't have a mattress protector but they made up for it with an extra sheet. I think the staff are trying their best under difficult circumstances (which is comendable) They have a decent buffet breakfast and the cleaning staff and restaurant staff are welcoming and pleasant, which is noticed and appreciated. It's okay for 1 or 2 nights.

If i could i would do 0 star Really bad it was hot day no A/C sweating all day, everyday all night long.And I complained from desk too many times they don't even care the neighbor around the area, it's very, very, very loud.I couldn't sleep 2 days