I stayed for 4 weeks (11-10-24 to 09-1024). Room number in questiion was 720.
1. Rooms are uncomfortable.
2. The hotel did not give airconditioning at night; systemsatically heating up the room at night with no way to control from room.when taking a bath.
3. The shower geysers had poor temperature control - suddently very hot water was coming in gust .
4. Very bad laundry handling. They lost or mis-delivered my UA teeshirt, and delivered another teeshirt of another person / another room (No.712; copy of the wrong-delivery teeshirt is enclosed). They talked about compensating, but never did so. My own UA teeshirt was relatively new and expensive. I deeply regret losing that to hotel. I had earlier complaioned to you. You wrote to them. But they are cheaters, They told you that everything was okay. That they have handled the case to mutual satisfaction. Well they did not.
Thanks.
Majoituspaikan vastaus: Dear Guest ,Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mehmet OztureGeneral Manager
Anonyymi käyttäjä
Kahden hengen standard-huone
Majoittunut 12. 2023
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.3.2024
不錯不錯的
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
A.RG
Standard kahden hengen huone
Majoittunut 1. 2024
Liikematkustajat
2 arvostelu
3.0/5
Lähetetty 16.2.2024
The hotel was not perfect. Just for a short stay. Max. for 1 or 2 days.
Had poor amenities.
But the price was low.
I do not recommend it to family.
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 11. 2023
Liikematkustajat
73 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.12.2023
服務很好,房間一般,別靠近旁邊鐵路的,很吵,隔音效果有點差
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
han
Standard kahden hengen huone
Majoittunut 11. 2023
Pariskunnat
16 arvostelu
3.2/5
Lähetetty 12.12.2023
It's worth for the price. Staff were nice but some were not. I would come again for my standard, but it's good for a budget travelers
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Arnold1984
Standard kahden hengen huone
Majoittunut 9. 2023
Liikematkustajat
1 arvostelu
3.5/5
Lähetetty 13.10.2023
Cleaning might be a little bit better. Breakfast is ok.
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Anonyymi käyttäjä
Standard kahden hengen huone
Majoittunut 2. 2023
Liikematkustajat
13 arvostelu
3.7/5
Lähetetty 23.3.2023
reception was not friendly.
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager
Roman Rak(Thai)
Standard kahden hengen huone
Majoittunut 11. 2022
Liikematkustajat
17 arvostelu
4.5/5
Mahtava
Lähetetty 31.12.2022
Normal hotel not far from Sabiha airport , if have business at Tuzla, good place
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mehmet OztureGeneral Manager