Abdellatif
14. heinäkuuta 2024
I don't understand how this hotel can be classified as 4 stars; it doesn't deserve any stars at all. From the moment I arrived, I was shocked by the pervasive dirtiness. Although the rooms had been cleaned, they were full of cockroaches. The shower didn't work properly, and the smell it emitted was unbearable, reminiscent of sewage as soon as the water was turned on.
The internet service, which was supposed to be included, was nonexistent. I couldn't connect to the Wi-Fi during my entire stay.
The hotel's facilities are in poor condition. The pool was closed without any explanation. The breakfast was basic and of poor quality, far from what one would expect from a so-called 4-star hotel.
In summary, I strongly advise against the Grand Hilarium. It's a complete disappointment and a waste of money.
Käännä