Grand Halic Goldenhorn

Harika

員工服務貼心熱情 能夠為旅客解決大多數的問題 位置近市中心非常方便 早餐選擇尚可 價錢合理 唯獨室內照明尚欠 特別是廁所

We had a room with a beautiful view of the Golden Horn. But with the windows open it is very noisy. The AC didn’t work very well. So we left our windows open during the day to get fresh air (October so it was cooler) and then shut them at night. I don’t know what you would do in the summer. One day the cleaning staff left a cleaning rag in the room - guess that could happen any where but it looked like they got interrupted and never finished cleaning the bathroom. The breakfast buffet was huge like many Turkish hotels but the food was just so-so. The staff cleared our dishes off so quickly we sometimes lost food we hadn’t eaten. We caused an uproar one morning by moving a small table so 6 of us could sit together. One of the waitresses started yelling at us in Turkish - seemed a bit of an overreaction. This hotel has just seen better days. They also skimp on small things - like they won’t replace the tea and coffee packets - you have to pay after the first ones are gone. Same with the water. That’s just cheap and makes no sense. The worst thing was that Saturday night they had a huge party on the roof until midnight. The entire hotel shook with the music and drumming. It was hard to get to sleep.