This didn’t feel like a 5 star service, very slow, nothing special, room service was limited and overpriced for the experience I wouldn’t stay here again.
It was an amazing experience to get married there and spend the night.
The rooms are excellent. It’s an old American embassy historic building renovated smartly.
The service is spot on. I’d definitely recommend to stay there if you want to spend your vacation at the heart of the European side of Istanbul.