Grand Nakı Hotel

I Am totally disappointed and devastated with the situation in which my wife and I found ourselves upon arrival at the booked hotel Grand Nagi in Istanbul. We made a reservation and paid in full for a room for two people at the Grand Nagi Hotel in Istanbul. After a long journey we arrived at the Hotel, we were met at the reception by an employee who asked for our passports and after checking our passports and our booking, told us that our room was not available and that he had to transfer us to another hotel. We were not enthusiastic about that idea, but considering that we were exhausted from traveling and had no accommodation, the only option was to accept the offer. An employee of the Grand Nagi hotele took us to another hotel, a building without any signs that it was a hotel, and told us that it was our accommodation. We were left in shock, a place that has no indication that it is a hotel, the room we were brought to was so small that you couldn't turn around in it, the bed was only one step away from the toilet, which didn't even have a door that could be closed normally . We were given a key to the room and the key to the entrance door to the building, and we were instructed that when we leave the hotel, we must lock the door, also that the only way to enter is to unlock the hotel door ourselves. The accommodation did not seem safe to stay in and at the end of the day it was not the accommodation we booked. We picked up our suitcases and were forced to book another accommodation in another Hotel which we hardly found. It is shameful that we found ourselves in such a situation, we even returned to the Grand Nagi Hotel and tried to explain that we cannot stay in that other Hotel and that we want a room in the hotel we originally paid for. They couldn't help us, and that's why I'm asking for my money back because I didn't get a room in the hotel I booked because it wasn't available.I don't want to hear back from you that you are sorry, l booked the hotel through Stayforlong in September and we still waiting from them to gett our refund, Stayforlongsell us the room which the hotel didn't have. AVOID THIS HOTEL AND STAYFORLONG

En comparaison avec classification internationale en classement, cet hôtel est clairement surnoté. Il oscille entre 0 et 1*. Ne leur envoyer pas de mail, ils ne répondent pas. Si votre check out est plus tôt que l'ouverture du petit déjeuner pour ne pas louper votre vol, même pas un café vous sera proposé tant bien même vous aurez payé le dit petit déjeuner, qui bien sûr ne vous sera pas remboursé, meme en prévenant la veille !. Le fils du propriétaire (8-10ans) compense les absences de reception à certains moments, tant mieux, le Père, un ours, prétexte mal comprendre l'anglais pour se dédouaner de quoique ce soit. Photos trompeuses, pas la place de mettre une chaise autour du lit. Les chambres datent d'au moins 10 ans, le coffre fort de 1975 ne fonctionne plus. les fenêtres ferment mal dans un carrefour bruyant. Ascenceur d'une crasse sans nom. On paye la proximité par rapport aux sites de visite accessibles à pied. Eu égard la prestation, le prix devrait être # 50€/nuit. Eau offerte à volonté pour faire passer la pilule.

Hotel tres propre bien situe tout peut se faire a proximite.accueil au top et personnel tres sympathique notamment ayat a la reception Petit dejeuner varie et copieux.nombreux restaurants au bas de lhotel et monuments historiques a proximite

Dieses Hotel ist leider absolut nicht empfehlenswert. Habe dieses Hotel mit meiner Freundin besucht, nachdem wir die positiven Bewertungen gelesen und die netten Bilder gesehen haben. Dort angekommen, sehr unfreundlicher und unprofessioneller Empfang an der Rezeption. Wir hatten ein Zimmer in der 1. Etage direkt zur Straße raus. Es war viel zu laut, einerseits wegen der viel befahrenen Straße, andererseits wegen einem Hundehotel direkt nebenan. Ruhig schlafen war hier leider nicht möglich. Die hygienischen Zustände waren wirklich unzumutbar. Schimmel an den Wänden, der Schlauch der Duschbrause hatte Löcher und war nicht zu nutzen. Des Weiteren alles verkalkt, staubig und schmutzig. Das Zimmer war so klein, es gab keinen Platz zum Sitzen außer auf dem Bett, keinen Kleiderschrank, null Ablagefläche. Einmal und nie wieder, bitte haltet euch fern. Wir mussten das Hotel während unseres Trips wechseln, da es wirklich unzumutbar war.

Terrible stay I had a very bad experience at this hotel. For the price I paid, which I personally found expensive, I expected much better. The only time I saw water was the size of a thumbprint when I arrived; otherwise, guests are expected to sort out water themselves. Additionally, the bed was absolutely covered in hair—so much that I had to go down and complain. The receptionist came up and explained it was from the cleaning staff, which is unacceptable. I was also promised breakfast delivered to my room as I was recovering from surgery. However, I didn’t receive breakfast even once during my stay. This hotel is absolutely trash. Avoid it

Booked a single room with city view. Was put into a basement room with no window on arrival. Key card wasn't' working and manual key was so awkward James Bond would have struggled to get into the room. Safe in the room was also out of action. Hotel looks nothing like the photos on website. Massively disappointing.