Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.0
Mukavuudet4.4
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(138)
Positiiviset arviot(34)
Arvostelut valokuvien/videon kera(10)
Mahtava yöpyminen!(14)
Ystävällinen henkilökunta(10)
Loistavat huoneet(9)
Herkullinen aamiainen(7)
Kielteisiä arvosteluja(4)
samir
Superior Double -huone
Majoittunut 1. 2025
Pariskunnat
45 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.2.2025
Sher schön Hotel kann ich nur weiterempfehlen
Käännä
Majoituspaikan vastaus: Dear Samir ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best Regards Guest Relations Mısra ÖZÇELİK
Vieraskäyttäjä
Superior Double -huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
3.0/5
Lähetetty 14.2.2025
AC was not working well. After heating the room, it gets lower degree. We asked them to fix. Noone fixed.
Towels were not clean. Some towels has some dirty spot. And bathroom tap was not working well.
Käännä
Majoituspaikan vastaus: Dear Guest ,We would like to express my sincere gratitude for choosing to stay at the Lionel Hotel and for sharing your valuable feedback with us. Since guest satisfaction is our priority, your comments are very important to guide us to continuous improvement. We have thoroughly discussed the problem you experienced during your stay with all relevant department managers and staff. Based on these evaluations, we will take the necessary measures to provide a better experience to our esteemed guests and make improvements in the quality of service. We would love to have the opportunity to learn more about your concerns and address them directly. We would like to ask you to contact us via the phone number +90549-527-45-00 and we would like you to know that we are sincerely looking forward to meeting with you as soon as possible.We really hope to have the chance to regain your trust in us and welcome you back to have a more positive experience in the future.Best regards,Birsen BAHADIRGuest Relations Manager
Vieraskäyttäjä
Executive-huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.2.2025
Oda temizdi ve konumu ulaşım için ***et kolaydı,personel ***et ilgili ve güler yüzlüydü.
Özellikle konakladığımız odanın temizliği ve dekorasyonu çok hoştu. Bir ara dışarıya çıktım ve geri döndüğümde en sevdiğim kurabiye tabağıyla karşılaştım. ***et güzel bir Jest...
Birsen hanıma ilgisi için teşekkür ederim. Burada konaklamanızı öneririm.
Käännä
Majoituspaikan vastaus: Dear Guest , Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly. Best Regards Guest Relations Mısra ÖZÇELİK
Anonyymi käyttäjä
Superior Double -huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.2.2025
The hotel is very clean and is conveniently located nearby a metro station that can take you anywhere within the city. The rooms are spacious, the toilets are clean and very hygienic, the staff are very helpful and kind, Emir was of great help to us and made our stay as easy and as convenient as possible. SPA facilities are very nice as well and rooms have all the utilities you need such as a flatiron, coffee/tea machine, soap, shampoo, safe etc.
Käännä
Majoituspaikan vastaus: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest RelationsMısra ÖZÇELİK
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 1. 2025
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.2.2025
Tout s’est très bien passé, je suis allé avec ma femme, tout était parfait 
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards Guest Relations Mısra ÖZÇELİK
Vieraskäyttäjä
Superior Double -huone
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
Very nice staff members like Elif. Very welcoming always available to help with anything if needed.
Käännä
Majoituspaikan vastaus: Dear Guest , Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra ÖZÇELİK
Vieraskäyttäjä
Superior Double -huone
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
I love this hotel and I love the personal they are so friendly and perfect service and guest relations misra and koray and sona thank you for your hospitality misra is really professional 😍
Käännä
Majoituspaikan vastaus: Dear Guest , Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra ÖZÇELİK
Kingss88
Deluxe King -huone
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 30.1.2025
The hotel is good
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra Özçelik
Vieraskäyttäjä
Superior Double -huone
Majoittunut 12. 2024
Pariskunnat
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 27.1.2025
Das Hotel ist schön, sauber und das Personal ist nett. Das Frühstück ist ausgezeichnet und es gibt eine große Auswahl. Es ist nur etwas weit weg vom Stadtzentrum.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra Özçelik
_TX***xi
Superior Double -huone
Majoittunut 12. 2024
Pariskunnat
2 arvostelu
4.7/5
Mahtava
Lähetetty 19.1.2025
Very welcoming and friendly service. The rooms are very clean and modern with everything you will need even an iron. Definitely recommend if you are staying in the area.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards,Guest RelationsMısra Özçelik
Joud Al Saidi (Student)
Superior Double -huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.1.2025
My experience was perfect
Käännä
Majoituspaikan vastaus: Dear Joud Al Saidi ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly.Best Regards Guest Relations Manager Birsen BAHADIR
Beatus
Deluxe King -huone
Majoittunut 11. 2024
Muu
12 arvostelu
4.5/5
Mahtava
Lähetetty 16.1.2025
Very professional staff
Käännä
Majoituspaikan vastaus: Dear Beatus ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly.Best Regards Guest Relations Manager Birsen BAHADIR
Brandinje
Superior Double -huone
Majoittunut 12. 2024
Pariskunnat
15 arvostelu
3.2/5
Lähetetty 10.1.2025
The stay was okay but, the floor was not properly cleaned, the room looked old fashioned and not the same with pictures. There was no carpet but the carpet was shown on the pictures.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall stay was okay, but we are sorry to learn that there were aspects of your experience that did not meet your expectations.Regarding the discrepancy between the room photos and the actual room, we understand your concern. We will be in the process of updating our online images to better reflect the current room setup. The absence of a carpet in your room, which was shown in the photos, will be reviewed to ensure consistency moving forward.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with a more satisfactory experience.Best Regards,Front Office ManagerAlp Mumcu
moat33
Yhdistetty huone Deluxe-perhehuone
Majoittunut 11. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.12.2024
Returned due to the helpful and kind staff excellent breakfast spacious family suite two bathrooms made it even better excellent view from rooms special biscuits (complementary) baked in house absolutely marvelous will return gym well equipped beauty and turhish bathing also ,Allin all an excellent experience very polite and professional staff made our stay pleasurable.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that our helpful and kind staff, spacious family suite, and the amenities like the two bathrooms, gym, and Turkish bath made your time with us enjoyable. We are especially glad you loved the beautiful views and our in-house baked biscuits!We truly appreciate your kind words about our team, and we will be sure to share your compliments with them. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Best Regards,Alp MumcuFront Office Manager
Vieraskäyttäjä
Superior Double -huone
Majoittunut 10. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.11.2024
Cok güzel bir hotel calisanlari güler yüzlü ve saygili
Bayrampasada ay gibi parliyor hotlines cok
Memnun kaldim
Käännä
Majoituspaikan vastaus: Değerli Misafirimiz,Nazik yorumlarınız için çok teşekkür ederiz. Konaklamanızdan memnun kalmanıza çok sevindik. Çalışanlarımızın güler yüzlü ve saygılı hizmetiyle sizlere en iyi deneyimi sunmak bizim için çok önemli. Bayrampaşa’daki otelimizin parlak bir örnek teşkil etmesi bizim için büyük bir mutluluk. Sizi tekrar ağırlamaktan onur duyarız.Herhangi bir ihtiyacınız olursa, lütfen bizimle iletişime geçmekten çekinmeyin. Tekrar görüşmek dileğiyle.Saygılarımla,Alp MumcuÖn Büro Müdürü