Njumainen
26. kesäkuuta 2022
First of all, facilities of hotel were terrible: the entrance stairs are steep and dangerous, one can easily fall. If we arrive to hotel first day, the staff did not take a notice of us out and we had to wait a long time for check-in. Communication with the staff was difficult because they never gave any reliable and accurate information on any of my questions: they have been asked to send invoice for the hotel by e-mail that they promised to do), so far this has not been done although it was promised - they do not keep their promises.
Breakfast was below any expectations - poor choice of food, quality and appearance of food - not inviting at all. Also the tables were so worn out that they looked very dirty.
One day the room wasn't cleaned - when we asked to clean, our wish was again ignored.
Location is good.
Value for money is absolutely no.
Overall we are not happy with the hotel, waiting so far the bill for the hotel stay.
Käännä